VP Performance Enablement Improvement

Introduction

Do you want to join an organization that invests in you as a VP Performance Enablement Improvement? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated VP Performance Enablement Improvement like you to be a part of our team.

Job Summary and Qualifications

Vice President of Performance Enablement & Improvement leads vision, strategy, design, development, and implementation of the Learning & Performance Enablement model to support a high performing shared services culture with colleague onboarding, performance enablement and support, and ongoing development to reach business and career goals.

What you will do in this role:

• Leads, coaches, and develops a high performing team of learning and performance enablement professionals to produce written and visual digital collaterals in support of operational policy, procedures, education, training, and performance support needs.
• Identifies productivity, safety, and quality standards across the shared services function to enable learning in the workflow, and performance support to drive consistency in best practice and performance results.
• Oversees shared services operational policies, standardized operating procedures, and regulatory training requirements to ensure colleague compliance and competencies, with ongoing leadership communications on changes and updates.
• Defines, develops, and delivers new hire onboarding orientations and High Performing Team Leader onboarding, and Associate Director development program to engage, equip, retain, and grow talent in the shared services space.
• Partners with IT&S Learning Solutions Center to consult on design, development, and delivery of applications, systems, and tools trainings in scope (SMART, Lawson APWF, Manhattan WM, ServiceCentral, PowerBI Dashboards, TeleTracking, etc.).
• Establishes content taxonomy, methodology, and enterprise knowledge bank to drive digital transformation efforts for integrated generative AI readiness and speed to colleague productivity, performance, change adoption, and meaningful digital learning experiences in the workflow.
• Manages centralized online Intranet site (SharePoint) and HealthStream portfolio of new hire learning plans, curricula, courses, assignments and attestations.
• Collaborates with corporate, division, and facility leaders and stakeholders to align on annual strategic goals, shared communications, and strategic initiatives designed to optimize performance and service excellence.
• Utilizes KPI, performance management, and qualitative data to analyze and measure performance results and target performance improvement opportunities.
• Participates in corporate and division budget planning, and aligns the performance enablement and improvement department budget accordingly.
• Ensures the delivery of accurate and consistent management reporting to accelerate decision making, and identify gaps in performance compliance or competencies.
• Publishes HCA Annual Report and a quarterly Supply Chain Today magazine to share enterprise and division initiatives, innovations in flight, and recognize colleagues for outstanding contributions.
• Produces the annual HCA Day event at HealthTrust University including the coordination of communications, registration, agenda, speakers, A/V and media, logistics, and feedback evaluations.
• Activates the HealthTrust Emergency Operations Center (EOC) in response to disasters or emergencies, and staffs the EOC Communications function.
• Performs other duties as assigned
• Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."

What qualifications you will need:

• Bachelor's Degree, required
• Master's Degree in Education, Informatics, Healthcare or related field, preferred
• 10+ years Strong Education and eLearning background, including large scale system training implementation, instructional design, graphic design, and e-Learning development experience, required
• Minimum 5 years management experience; education management experience managing multiple education initiatives to successful completion, preferably in healthcare, financial services, hospital operations, clinical, supply chain, or information systems-oriented environments, required
• Well versed in GPO Operations and Supply Chain clinical and non-clinical operational workflows, touch points, systems/applications, job roles, and strategic initiatives to anticipate learning needs and change strategies to achieve desired results, required
• Experience with large-scale education methodologies and matrix organizational structures, preferred
• Strong systems knowledge to translate functionality into quality learning assets, preferred
• DDI Certified Facilitator or similar certification, preferred

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our VP Performance Enablement Improvement opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.