DUR3 - MSTY - Operation Manager
Apply NowCompany: Moosty express LLC
Location: Milpitas, CA 95035
Description:
Objectives of this role
- Maintain constant communication with managers, staff to ensure proper operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company's internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new employees as needed
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with legal and safety departments to ensure that activities remain compliant
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management
- Two or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations
- Proficiency in conflict management
- Knowledge of business productivity software and an aptitude for learning new applications
- Bachelor's degree (or equivalent) in operations management, business administration, or related field
- Working knowledge of management software programs, including Paycom.
- Multiple years of financial and account reporting experience but not necessary.
- Ability to communicate in more than one language (Spanish preferred but not required)