Director - Resident and Guest Services
Apply NowCompany: Seasons Retirement Communities LP
Location: Oakville, ON L6H 0A4
Description:
Full-time (1 year Contract with possibillity of extension), Salaried
Frequent travel between HIgh River, Lethridge, Olds, Alberta with some remote working days as permitted
Our Mission to You:
As a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.
What We Look For:
Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little "wow" into everything we do is the Seasons way!
Scope of Position:
The Regional Director is responsible for leadership and support for within the portfolios operating homes. As a member
of the leadership team, the Regional Director helps to ensure the delivery of exemplary services and retirement living
experience through the monitoring and support of standards for creating an atmosphere where residents enjoy a
lifestyle and quality of life which exceeds their expectations.
Key Responsibilities:
Qualifications:
Special Requirements:
Join Us:If you're passionate about enhancing the lives of seniors and have the skills to lead and inspire teams, apply now to become a key player in our mission!
We thank all applicants for their interest. However only those selected for further consideration will be contacted.
Note during COVID-19: At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Job responsibilities are being reviewed and adjusted accordingly to ensure the well-being of the successful candidate
Frequent travel between HIgh River, Lethridge, Olds, Alberta with some remote working days as permitted
Our Mission to You:
As a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.
What We Look For:
Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little "wow" into everything we do is the Seasons way!
Scope of Position:
The Regional Director is responsible for leadership and support for within the portfolios operating homes. As a member
of the leadership team, the Regional Director helps to ensure the delivery of exemplary services and retirement living
experience through the monitoring and support of standards for creating an atmosphere where residents enjoy a
lifestyle and quality of life which exceeds their expectations.
Key Responsibilities:
- Operational Leadership: Ensure homes meet performance standards, guiding General Managers in strategic planning and operational excellence.
- Quality Assurance: Monitor and improve resident care and services, implementing necessary action plans.
- Employee Services: Collaborate on employee discipline and safety policies, supporting onboarding and team development.
- Sales Support: Assist General Managers in maximizing occupancy through coaching and trend analysis.
- Compliance Oversight: Conduct regular site visits and audits to ensure regulatory compliance and resident satisfaction.
Qualifications:
- Experience: Minimum 2 years in seniors housing or hospitality; demonstrated leadership and problem-solving skills.
- Education: Degree or diploma in nursing, social work, gerontology, hospitality, or business.
- Knowledge: Familiarity with relevant legislation in Canada and Ontario/Alberta.
Special Requirements:
- Travel: Frequent regional travel required; valid driver's license and clear driving record essential.
- Flexibility: Ability to manage deadlines and adapt to various situations.
Join Us:If you're passionate about enhancing the lives of seniors and have the skills to lead and inspire teams, apply now to become a key player in our mission!
We thank all applicants for their interest. However only those selected for further consideration will be contacted.
Note during COVID-19: At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Job responsibilities are being reviewed and adjusted accordingly to ensure the well-being of the successful candidate