Professional Services Network Security Engineer

We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware, and operates free of complexity. Our goal is to deliver Campus Network-as-a-Service (NaaS) that makes network operations virtually invisible to our customers by pushing the boundaries of autonomy. Imagine a network that continuously monitors, optimizes, and upgrades itself-all without the need for human intervention. Our audacious journey began in 2018 when we brought together a team of industry veterans and visionaries in networking, cybersecurity, cloud software, and AI to disrupt a $100 billion enterprise networking market, starting with the wired and wireless LAN. Today, our Nile Access Service is redefining connectivity as a service for organizations worldwide, from cutting-edge technology companies to leading healthcare and financial institutions, and beyond.

Where do we go from here? Well, that's where you come in. We are expanding in all areas, bringing in some of the brightest talent to further shape Nile's future, prepare for growth, and tackle tough tasks to ensure our momentum never slows.

Role Description: The Professional Services Network Security Engineer is responsible for designing, deploying, and managing network security solutions for our clients. This role requires deep technical expertise in network security, strong client-facing skills, and the ability to deliver complex security projects on time and within scope. The ideal candidate will have hands-on experience with security technologies and a proven track record in delivering professional services in a fast-paced environment.

Core Responsibilities:

• Client Engagement:
• Collaborate with clients to assess their network security needs and design tailored solutions.
• Provide expert advice on best practices for securing networks, including firewalls, VPNs, IDS/IPS, and secure remote access.
• Conduct security assessments, workshops, and training sessions to empower clients with the knowledge and tools they need to protect their networks.
• Work closely with clients to understand their specific security challenges and business objectives.
• Project Implementation:
• Scope the necessary services by identifying client needs, defining project requirements, and estimating the resources required.
• Develop comprehensive service proposals that clearly outline the scope, objectives, SoW and benefits of the proposed solutions.
• Effectively pitch services to clients, clearly articulating the value proposition, technical details, and expected outcomes.
• Customize service offerings to meet unique client requirements, ensuring alignment with their strategic goals.
• Lead the deployment and configuration of network security technologies, including next-generation firewalls, intrusion detection/prevention systems, and secure access solutions.
• Develop detailed implementation plans and work closely with clients to ensure successful deployment with minimal disruption to operations.
• Troubleshoot and resolve any issues that arise during implementation, ensuring that security solutions are fully operational and optimized.
• Network Security Management:
• Customize and fine-tune network security configurations to meet the specific needs of each client.
• Monitor client networks for security threats, ensuring that protective measures are functioning as intended.
• Provide ongoing support and maintenance for network security solutions, including regular updates and patches.
• Service Scoping & Pitching:
• Work closely with clients to understand their specific security challenges and business objectives.
• Scope the necessary services by identifying client needs, defining project requirements, and estimating the resources required.
• Develop comprehensive service proposals that clearly outline the scope, objectives, SoW and benefits of the proposed solutions.
• Effectively pitch services to clients, clearly articulating the value proposition, technical details, and expected outcomes.
• Customize service offerings to meet unique client requirements, ensuring alignment with their strategic goals.
• Collaboration & Communication:
• Work closely with internal teams, including security analysts, engineers, and account managers, to deliver comprehensive services to clients.
• Maintain clear and open communication with clients regarding project status, security incidents, and recommended improvements.
• Document all network security configurations, processes, and client interactions for future reference and reporting.
• Continuous Improvement:
• Identify opportunities to enhance network security services and client security postures.
• Stay up to date with the latest trends in network security, including emerging threats and new technologies.
• Provide feedback to product and service teams based on client needs and industry developments.

Qualifications:

• Education:
• Bachelor's degree in computer science, Information Security, Network Engineering, or a related field.
• Experience:
• 5+ years of experience in network security engineering, with at least 3 years in a professional services role.
• Proven experience deploying and managing network security solutions, such as firewalls, VPNs, IDS/IPS, and secure access technologies.
• Strong understanding of network security principles, protocols, and best practices.
• Consulting services required.
• Skills:
• Excellent problem-solving and troubleshooting skills, with a focus on network security.
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Hands-on experience with network security tools and platforms (e.g., Cisco ASA, Palo Alto, Fortinet, Check Point).
• Certifications:
• Relevant certifications such as CISSP, CCNP Security, CEH, or equivalent are highly desirable.