Strategic Services Account Manager

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Company: Dassault Systemes

Location: Iselin, NJ 08830

Description:

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 33,000 clinical trials and 10 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn , Instagram , and X .

About the Team:

Professional Service Sales for the Partners business To work with their Global Client Executive/Client Executive counterparts to deliver sales presentations related to Professional Services to both new sales prospects and existing clients where applicable.

You will report into the Director of Professional Services Sales.

Responsibilities:
  • Find new professional services business opportunities in existing customer accounts
  • Communicate directly with the VP's of Professional Services and their direct reports regularly about their account activities
  • Work with the Global Client Executive / Client Executive and VP's of Implementation Services to help manage the overall relationship and expectations with a sponsoring client or CRO from a professional services perspective for all services and deliverables across all Medidata functions
  • Present to all accounts new and existing where applicable all professional services offerings, methodologies and support structures to help bring on new clients and expanding business in existing clients
  • Advise of any potential customer issues and new business opportunities
  • Grow Medidata's reach, through relationship building, within the client via high customer satisfaction
  • Actively team with sales organization and professional services department to ensure customer satisfaction
  • Maintain referenceable clients

Qualifications:
  • Experience preferably in clinical or biomedical or software development environment
  • Electronic Clinical Data Management (eCDM) software consulting experience desirable
  • Prior professional services project financial experience required
  • Prior services delivery experience required
  • 5+ years of experience establishing communication and engagement with prospects
  • Excellence with MS Project, project development and management
  • Travel expectations up to 50 - 60 %, national
  • Valid driver's license & passport required


The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $139,000-$186,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

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