Messaging and Collaboration Administrator - Intermediate
Apply NowCompany: Computer World Services Corp. (CWS)
Location: Hampton, VA 23666
Description:
Job Description
A successful Messaging and Collaboration Administrator candidate will have:
A solid understanding of exchange services management in a hybrid on-prem and cloud environment
Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud, and a deep understanding of SMTP.
The ideal candidate will have:
Experience with on-prem and cloud tools to include active directory, azure active directory, Cloud Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, MS Purview, M365 Defender, and PowerShell scripting and remedy ticketing system.
A strong troubleshooting background with the ability to assist with troubleshooting complex problems and issues with little to no supervision.
Strong mentorship skills
Key Tasks and Responsibilities
Release of Electronically Stored Information (ESI) and Negligent Discharge of Classified Information (NDCI) information gathering and cleanup
Managing user accounts in AD/Azure AD
Managing Distribution lists and shared mailboxes
Troubleshooting outlook and cloud mailbox issues
Managing mailbox cloud licenses
Provide troubleshooting and policy documentation to base customers
Remedy Incident, Work Order, Task, and Change request resolution
Operation, maintenance, and troubleshooting of O365 Cloud environment
Working with Tier III and other Tier II support groups
Working with Microsoft to troubleshoot system issues
Ability to use Active Directory and Exchange tools for troubleshooting
Using PowerShell cmdlets and scripts to manage Exchange
Microsoft TEAMS support
Blackberry BUEM support
Support junior technicians and mentor them professionally
Job Requirements:
Education & Experience
Requires a bachelor's degree or equivalent, and 2 - 4 years of related experience
Desired experience
Microsoft 365 Admin Center, Microsoft Entra Identity, Exchange Admin Center, MS 365 Defender, and MS Purview
Account management using Active directory on-prem and Azure cloud environments
Troubleshooting exchange servers and cloud exchange environments to include mail flow, outlook, mailbox licensing, teams, one drive, and mailbox configuration and compliance
BUEM and Microsoft TEAMS
Microsoft Windows Server 2016/2019/2022
Certifications
Required
Security+, or other qualifying IAT II certification.
Microsoft 365 Administrator MS-102 certification within 100 days.
Desired Certifications
Microsoft 365 Administrator MS-102
Security Clearance
Desired
Active Secret Clearance
Required
Applicants must have eligibility to obtain a Secret clearance.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
The primary shift for this position is Days; however, this is a 24/7/365 mission, and the ability to support Day, Swing, and Mid operations is required.
Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant.
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Job Snapshot
Employee Type Full-Time
Location Hampton, VA (Onsite)
Job Type Information Technology
Experience Not Specified
Date Posted 10/21/2024
Job ID 4396/3287/22020
Apply to this job.
Think you're the perfect candidate?
A successful Messaging and Collaboration Administrator candidate will have:
A solid understanding of exchange services management in a hybrid on-prem and cloud environment
Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud, and a deep understanding of SMTP.
The ideal candidate will have:
Experience with on-prem and cloud tools to include active directory, azure active directory, Cloud Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, MS Purview, M365 Defender, and PowerShell scripting and remedy ticketing system.
A strong troubleshooting background with the ability to assist with troubleshooting complex problems and issues with little to no supervision.
Strong mentorship skills
Key Tasks and Responsibilities
Release of Electronically Stored Information (ESI) and Negligent Discharge of Classified Information (NDCI) information gathering and cleanup
Managing user accounts in AD/Azure AD
Managing Distribution lists and shared mailboxes
Troubleshooting outlook and cloud mailbox issues
Managing mailbox cloud licenses
Provide troubleshooting and policy documentation to base customers
Remedy Incident, Work Order, Task, and Change request resolution
Operation, maintenance, and troubleshooting of O365 Cloud environment
Working with Tier III and other Tier II support groups
Working with Microsoft to troubleshoot system issues
Ability to use Active Directory and Exchange tools for troubleshooting
Using PowerShell cmdlets and scripts to manage Exchange
Microsoft TEAMS support
Blackberry BUEM support
Support junior technicians and mentor them professionally
Job Requirements:
Education & Experience
Requires a bachelor's degree or equivalent, and 2 - 4 years of related experience
Desired experience
Microsoft 365 Admin Center, Microsoft Entra Identity, Exchange Admin Center, MS 365 Defender, and MS Purview
Account management using Active directory on-prem and Azure cloud environments
Troubleshooting exchange servers and cloud exchange environments to include mail flow, outlook, mailbox licensing, teams, one drive, and mailbox configuration and compliance
BUEM and Microsoft TEAMS
Microsoft Windows Server 2016/2019/2022
Certifications
Required
Security+, or other qualifying IAT II certification.
Microsoft 365 Administrator MS-102 certification within 100 days.
Desired Certifications
Microsoft 365 Administrator MS-102
Security Clearance
Desired
Active Secret Clearance
Required
Applicants must have eligibility to obtain a Secret clearance.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
The primary shift for this position is Days; however, this is a 24/7/365 mission, and the ability to support Day, Swing, and Mid operations is required.
Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant.
Get job alerts by email. Sign up now! Join Our Talent Network!
Job Snapshot
Employee Type Full-Time
Location Hampton, VA (Onsite)
Job Type Information Technology
Experience Not Specified
Date Posted 10/21/2024
Job ID 4396/3287/22020
Apply to this job.
Think you're the perfect candidate?