Employee Relations Specialist III

Employee Relations Specialist III (req5811)

Job Number:
req5811

Job Title:
Employee Relations Specialist III

Number of Openings:
1

Job/Employment Type:
FT

Country:
USA

State/Province:
New York

City:
Buffalo

Job Category:
Human Resources

Career Level:
Experienced

Level of Education:
Bachelors (Four Year Degree)

Years of Experience:
7-10 years

Position Description

The Employee Relations Specialist III is responsible for the implementation of human resource policies, practices procedures and services, including but not limited to EEO, employee discipline, coaching, legal compliance, training and policies. This position also assists the Director of Human Resources and operates as a general source for human resource issues and activities consistent with SGC policies and procedures. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Implement and enforce all human resource and operational departments' policies/practices, including but not limited to, operations, recruitment, compensation, benefits, employee relations and training/development.

Advise management and employees on disciplinary actions, performance problems, productivity, and other issues to resolve disputes.

Conduct investigations and interviews to develop solutions to resolve employee relations issues in a timely manner.

Conduct surveys and exit interviews to identify problems and recommend solutions.

Establish and maintain relationships with managers/supervisors to stay abreast of current and future employee relations issues to help prevent potential employee relation problems.

Develop and manage, as required, SGC employee services programs (charity campaigns and blood drives) and employee recognition events, parties and giveaways.

Maintain knowledge of federal/state labor laws, including but not limited to, equal employment opportunity, affirmative action guidelines/laws, and the Americans with Disabilities Act.

Interpret policies/practices and recommend implementing policies to ensure compliance as may be required.

Develop and modify existing policies and procedures based on workplace trends and legal updates.

Develop, execute and deliver training programs as necessary for all levels of the Corporation (i.e. Hourly thru Senior Management)

Assemble and review records, reports and documentation of disciplinary and performance actions to ensure conformity and fairness in their application.

Assist the Employee Relations Administrator, as may be appropriate, in and referring employees to the Employee Assistance Program.

Counsel Managers and supervisors regarding Human Resources policies and procedures.

Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.

Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.

Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.

Must complete all required SGC Training programs within nine (9) months from commencement of employment.

Attend all necessary meetings.

Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

Position Requirements

Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived.

Education/Experience:

Must be 18 years of age or older upon employment.

Bachelor's degree from an accredited college/university in human resources or another relevant course of study. Master's Degree and/or Human Resources Certification preferred.

Six (6) to eight (8) years' experience in a human resource discipline or related field.

Comprehensive knowledge of federal/state labor laws and Human Resources best practices.

Broad working knowledge of employee/labor relations best practices.

Computer proficient (MS Windows, Internet Explorer, Word, Excel, etc.).

Language Skills and Reasoning Ability:

Must be able to communicate with professionalism and courtesy with all levels of organizations.

Ability to deal with difficult decisions, employee problems, legal issues and other delicate personnel rated issues.

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

Adequate manual dexterity to operate office equipment.

Light lifting.

Must be able to effectively understand and communicate to candidates and employees.