Practice Manager
Apply NowCompany: OnMed
Location: Tampa, FL 33647
Description:
POSITION DESCRIPTION
POSITION TITLE: Practice Manager
REPORTS TO: Director - Care Management
Who we are
OnMed is on a mission to significantly improve access to quality, affordable, and equitable care, especially in a world where both traditional and telemedicine channels of care are proving inadequate. OnMed's patented CareStation is a virtual walk-in clinic where patients can get a personalized care experience in real time. Bottom line . . . we are a groundbreaking healthcare company with a singular goal - to make quality healthcare available to anyone, anywhere.
Who You Are
You are a motivated healthcare professional with a strong background in managing large healthcare practices. Your expertise in maintaining clinical documentation, understanding clinical software, analyzing data, and collaborating with clinical teams positions you as a key player. Your ability to handle multiple responsibilities and communicate effectively ensures that you contribute significantly to OnMed's mission of delivering high-quality care.
What You Will Be Doing
Knowledge, Skills & Abilities
Education & Experience
The OnMed Employee Experience
OnMed offers a competitive salary and benefits package, including medical, dental, vision, and retirement plans. Joining OnMed provides a unique opportunity to contribute to our mission of enhancing healthcare access and quality through effective care management.
POSITION TITLE: Practice Manager
REPORTS TO: Director - Care Management
Who we are
OnMed is on a mission to significantly improve access to quality, affordable, and equitable care, especially in a world where both traditional and telemedicine channels of care are proving inadequate. OnMed's patented CareStation is a virtual walk-in clinic where patients can get a personalized care experience in real time. Bottom line . . . we are a groundbreaking healthcare company with a singular goal - to make quality healthcare available to anyone, anywhere.
Who You Are
You are a motivated healthcare professional with a strong background in managing large healthcare practices. Your expertise in maintaining clinical documentation, understanding clinical software, analyzing data, and collaborating with clinical teams positions you as a key player. Your ability to handle multiple responsibilities and communicate effectively ensures that you contribute significantly to OnMed's mission of delivering high-quality care.
What You Will Be Doing
- Partner with the Director of Client Management to recognize and execute new service expansion opportunities to continuously improve the patient's experience.
- Identify and implement continuous improvement processes to enhance efficiency and effectiveness.
- Develop and maintain standard operating procedures to ensure consistency and high-quality care within the Care Management function.
- Actively engage in new client implementations to understand and integrate the client specific requirements into our clinical workflows.
- Maintain client-specific community resource binders and update clinical documentation to ensure that resources are current and relevant.
- Leverage reporting to understand the performance of the team and identify care delivery trends.
- Organize the user acceptance testing strategy and maintain comprehensive testing documentation for software updates to ensure system reliability and functionality.
- Support daily testing of the CareStation and respond to any support questions that may arise.
- Perform such other duties as may be assigned by the Director - Care Management at her discretion from time to time.
Knowledge, Skills & Abilities
- Strong technology skills in healthcare systems and software, including Athenahealth.
- Proficient in creating and maintaining policies, procedures and clinical protocols.
- Excellent organizational skills and attention to detail.
- Strong communication skills, with the ability to interact with patients, staff, and clients' clinical teams.
- Ability to perform system testing and support user acceptance testing during software releases.
- Capable of managing multiple tasks and responsibilities in a dynamic environment.
- Ability to work collaboratively with the other Care Managers, Care Coordinators, and other stakeholders to achieve operational goals.
- Must be able to thrive in a changing environment.
Education & Experience
- Bachelor's degree in Healthcare Administration
- Minimum of five years of experience in practice management.
The OnMed Employee Experience
OnMed offers a competitive salary and benefits package, including medical, dental, vision, and retirement plans. Joining OnMed provides a unique opportunity to contribute to our mission of enhancing healthcare access and quality through effective care management.