Service Leader | PLANTA Nomad

PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression.

At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day.

What you'll find at PLANTA is a culture fueled by our core values: Determined-we stand for change, and together, we plan to win. Humble-we make mistakes, but we own them and learn from them. Intentional-we genuinely care about the people and the world around us. Nourishing-we aim to leave our guests, communities, and team members in a better place. Evolving-we embrace change and champion flexibility as we grow together.

SERVICE LEADER

PLANTA Queen in Nomad is seeking a driven Assistant General Manager to join our leadership team. The AGM will work side by side the General Manager to lead the day-to-day operations while delivering exceptional guest experiences, developing the people around them and driving business profitability. Join our team and grow as a business leader, while promoting a thriving environment for the whole team.

WHAT WE BRING TO THE TABLE:

• Salary range of $85,000 - $95,000 annually
• Medical, Dental & Life insurance (Employee only plans are 100% covered by PLANTA)
• Paid Time Off to rest and recharge
• ClassPass Wellness/Fitness Program
• 50% Discounts at all full-service PLANTA locations
• Opportunities to grow & develop your career with our fast-growing company

WHAT YOU BRING TO THE TABLE:

• A track record of progressive sophisticated-casual restaurant experience, with at least 2 years in a leadership position in a comparable, fast-paced and dynamic environment
• A solution focused and hands-on leadership style
• Iron clad integrity, sound decision making ability, and analytical mindset
• An innovative mindset towards business growth
• Passion for and knowledge of plant-based ingredients preferred, but we're happy to show you the way!
• Ability to work a variable schedule including nights, weekends, and holidays, per the needs of the business

WHAT'S ON YOUR PLATE:

• Championing hospitality for both guests and employees by creating a welcoming, positive environment
• Actively participating in service, exemplifying standards, while driving sales performance and ensuring guest satisfaction
• Engaging with guests to ensure all inquiries and feedback are handled in a timely and appropriate way
• Overseeing product preparation, presentation, and service to ensure adherence to restaurant standards
• Taking ownership of business performance by maintaining protocols, overseeing inventories, and scheduling labor in accordance with budgets
• Assisting in the recruiting and hiring of A players who are motivated to grow with the company
• Managing all aspects of staff performance & training to meet service standards and business targets
• Reviewing reservations daily to optimize covers and ensure staffing is appropriate
• Completing review of daily and weekly payroll reports
• Fostering positive and direct lines of communication between all departments and senior leadership
• Ensuring that all team members are compliant with Company's policies and procedures, as well as city, state, and federal laws
• Promoting a safe working and guest environment by enforcing health & safety regulations, including alcohol and security procedures
• Coordinating repairs, maintenance and preventative upkeep for the building, facility, and grounds

At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.