Quality Registered Nurse Manager
Apply NowCompany: FAMILY HEALTH CARE CENTER of KALAMAZOO
Location: Paterson, NJ 07501
Description:
Position Summary:
The Family Health Center Quality Registered Nurse (RN) Manager is a proactive, organized individual who takes ownership of their role and demonstrates initiative. The Manager is expected to handle a variety of responsibilities, ranging from managing complex project coordination and implementation to training, educating, and supporting staff in quality improvement practices. Strong administrative and organizational skills, along with excellent attention to detail, are essential. The Manager must also be creative and able to thrive in a fast-paced, dynamic environment.
The Quality Registered Nurse Manager will be responsible for organizing and supporting quality improvement processes across the organization. This role is critical in improving patient outcomes by implementing effective process improvement strategies, analyzing data trends, and performing reporting and auditing tasks. The successful candidate will have strong clinical expertise, excellent analytical abilities, and a passion for driving continuous improvement in healthcare.
BENEFITS:
Responsibilities:
Minimum Qualifications:
Preferred Credentials:
Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.
The Family Health Center Quality Registered Nurse (RN) Manager is a proactive, organized individual who takes ownership of their role and demonstrates initiative. The Manager is expected to handle a variety of responsibilities, ranging from managing complex project coordination and implementation to training, educating, and supporting staff in quality improvement practices. Strong administrative and organizational skills, along with excellent attention to detail, are essential. The Manager must also be creative and able to thrive in a fast-paced, dynamic environment.
The Quality Registered Nurse Manager will be responsible for organizing and supporting quality improvement processes across the organization. This role is critical in improving patient outcomes by implementing effective process improvement strategies, analyzing data trends, and performing reporting and auditing tasks. The successful candidate will have strong clinical expertise, excellent analytical abilities, and a passion for driving continuous improvement in healthcare.
BENEFITS:
- Highly competitive pay
- Excellent (cost effective) Health Insurance
- Vision & Dental Insurance
- Company paid Life & accidental death
- Company paid long term disability Insurance
- Voluntary life, accidental death, short term disability, and other supplemental offerings
- Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance)
- Generous Paid Time Off (PTO)
- 8 Paid Holidays
Responsibilities:
- Process Improvement: Lead and facilitate process improvement projects to enhance patient care quality, safety, and satisfaction. Identify areas for improvement and implement evidence-based best practices to achieve optimal outcomes.
- Data Trending and Analysis: Collect, analyze, and interpret clinical and operational data to identify trends and opportunities for improvement. Use statistical tools and methodologies to support decision-making and strategic planning.
- Reporting: Develop comprehensive reports to communicate findings and recommendations to leadership and stakeholders. Ensure accurate and timely dissemination of quality metrics and performance indicators.
- Auditing: Conduct internal audits to ensure compliance with regulatory standards and internal policies. Collaborate with clinical teams to review and address gaps in processes, documentation, and care delivery.
- Education and Training: Provide guidance, education, and training to clinical staff on quality improvement practices and regulatory compliance. Serve as a resource for quality-related questions and initiatives.
- Program Management:
- Support care coordination and management programs, aligning them with quality goals and objectives.
- Provide direct supervision and oversight of the Registered Nurse Care Manager team.
- Leverage the phone triage team to support quality outcomes and deliver exceptional service to patients.
- Work with community health workers to conduct outreach and close patient care gaps.
- Responsible for submitting and maintaining recognition status through the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home (PCMH).
Minimum Qualifications:
- Education: Bachelor's degree in nursing (BSN) required. A master's degree in nursing, Healthcare Administration, or a related field is preferred.
- Licensure: Current Michigan Registered Nurse license in good standing.
- Experience: Minimum of 3 to 5 years of nursing experience, with at least 2 years in a quality improvement or management role. Experience in an ambulatory care setting is required. Familiarity with Federally Qualified Health Centers (FQHCs), Health Resources and Services Administration (HRSA), and Federal Tort Claims Act (FTCA) is preferred. Demonstrated success in leading process improvement initiatives in a clinical setting.
- Skills: Strong analytical, organizational, and communication skills. Demonstrated success and familiarity with tools, technology, and systems commonly used in healthcare environments (e.g., spreadsheets, word processing, patient record systems, Electronic Medical Records [EMR] systems, etc.).
Preferred Credentials:
- Certified Healthcare Quality Professional (CPHQ) preferred or required to obtain certification within one year of employment.
- Certification in quality improvement methodologies (e.g., LEAN, Six Sigma) is preferred.
Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.