Law Firm Administrator

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Company: Legacy Law Group, PLLC

Location: Brentwood, TN 37027

Description:

Description

LLG is a dynamic, relationship-oriented boutique law firm looking for a Professional Legal Administrator to work directly with the Firm's Principal/Owner to oversee everything except the practice of law. This includes not only strategic planning, project management, and critical administrative and financial oversight, but also a key leadership role in shaping and sustaining the team and firm culture. This is not an administrative assistant, paralegal, or office manager position. Candidates should really view this role as similar to a hybrid COO/Chief of Staff/Integrator role in non-legal business.

The right candidate is a Pro at workflow, systems, and project management, who deeply understands employee engagement, who is metrics-driven and KPI-obsessed, and who will be invested in making important contributions to the success of the Firm. You must be able to work well with people in a constructive manner that encourages teamwork and great team culture.

Responsibilities

You must be able to show evidence of your prior success with:
Managing and growing cross-functional teams across operations, human resources, financing, technology, and office management
Playing a role in the management of teams of 10+ people and navigating tight budgets
Systems management and process refinement to ensure matters are handled appropriately so that client needs are met, legal and ethical requirements are met, and clients receive excellent service
Employee engagement and leadership, management, supervision, and termination
Measuring what matters and using common financial reports to make business decisions (budget variance, PL, cashflow forecast)
Managing vendors such as bookkeepers, accountants, marketing, and technology services in a constructive but also cost-conscious way

We care about skills and experience. We care just as much about your behaviors, habits, and attitudes...the right person for this role must:
Lead without Core Values no matter what
Care + Concern for Others
Committed to Quality
Growth Mindset
Kindness, Always
Bridging the Gap Between Confusion + Clarity
Authenticity
Drive and thrive with change management
Talk more about the solution than the problem
Never hesitate to praise when deserved and correct when needed
Have thick skin and high empathy (high level of emotional intelligence).
Have keen problem-solving and conflict resolution skills (not conflict avoidance skills)
Hold yourself and others accountable to the mission and work of the firm
Inspire great teamwork
Demonstrate dignity in the way clients are treated as well as team members

Qualifications
Experience successfully scaling and growing teams and organizations; prior experience in professional services is a plus, prior experience in a law firm is a DOUBLE PLUS
HR and Operations experience is required
Familiarity with the Entrepreneur Operating System is a bonus
Knowledge of our areas of practice (Estate Planning and Asset Protection) will be helpful but not essential
In all cases, you need to commit to getting yourself up to speed quickly because you will be expected to make sure cases and clients are getting the attention they need and that the staff is following the rules
Have an energetic and enthusiastic personality
Possess a great attitude and are focused on team success
Be able to multi-task and work under pressure successfully
Be able to work in-house or with outsourced experts to purchase, lease, and maintain computers, programs, servers, off-site backups, cell phones, and all other equipment required for the efficient operation of the firm
Have ease and familiarity with technology and software
Be accountable for results not just efforts

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