Quality Improvement Program Advisor II

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Company: Central California Alliance for Health

Location: La Canada Flintridge, CA 91011

Description:

We have an opportunity to join the Alliance as a Quality Improvement Program Advisor II. This role will be assigned to the Quality and Performance Improvement function within the Quality Improvement and Population Health Department. We are filling three positions.

ABOUT THE JOBThe Practice Coaching Program is an exciting new program at the Alliance. Through this program, the Alliance partners closely with select providers to close health disparities and improve equity in the care the Alliance members receive across Monterey, Santa Cruz, Merced, San Benito and Mariposa counties. This position will be responsible for working directly with providers to improve care for our underserved populations.

This position will require regular travel to provider offices in Alliance service counties.

WHAT YOU WILL BE RESPONSIBLE FOR

Reporting to the Quality and Health Programs Supervisor, this position:
  • Supports Quality Improvement (QI) and Population Health Department leadership and higher-level Quality Improvement Program Advisors with program administration
  • Conducts quality improvement studies and analyzes data to evaluate the Alliance's performance
  • Analyzes, develops and implements quality improvement activities to increase performance against national, state and regional benchmarks and definitions


THE IDEAL CANDIDATE
  • Experience working in a healthcare provider setting or working directly with healthcare providers
  • Has an engaging approach, listens to understand, and works collaboratively toward solutions
  • Enjoys working with different personalities and being out in the field
  • Experience working in or with managed care plans
  • Values health equity and is mission-driven
  • Experience in Performance Improvement, Lean, Six Sigma, or similar methodologies


WHAT YOU'LL NEED TO BE SUCCESSFUL

To read the full position description, and list of requirements click here.
  • Knowledge of:
    • The principles and practices of QI in a healthcare environment
    • The principles and methods of research methodology, statistical analysis, and report design
    • Relational databases and data analysis
    • The principles and practices of project management
  • Ability to:
    • Plan, organize, and lead data collection activities
    • Resolve complex analytical problems
    • Document, summarize, and present statistical and technical data in a clear and understandable manner utilizing a variety of narrative and graphical formats
    • Facilitate and coordinate the work of a workgroup engaged in quality improvement activities
    • Interpret, apply and explain policies, procedures, standards, guidelines, and legal and contractual language
    • Identify and define issues, analyze and interpret data, evaluate and synthesize a wide range of information, identify options and make recommendations for action
  • Education and Experience:
    • Bachelor's degree in Business, Health Care, Data Science or a related field
    • A minimum of four years of experience performing or supporting quality/process improvement or project management activities, including a minimum of two years of experience performing QI activities in a health care environment (a Master's degree may substitute for two years of the required experience);
    • Or an equivalent combination of education and experience may be qualifying

OTHER INFORMATION
  • We are in a hybrid work environment and we anticipate that the interview process will take place remotely via Microsoft Teams.
  • While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected.
  • In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.


The full compensation range for this position is listed by location below.

The actual compensation for this role will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferrable experience related to the position, education or training), as well as other factors (internal equity, market factors, and geographic location).

Zone 1 (Monterey, San Benito and Santa Cruz)

$74,756-$119,621 USD

Zone 2 (Mariposa and Merced)

$68,029-$108,846 USD

OUR BENEFITS
  • Medical, Dental and Vision Plans
  • Ample Paid Time Off
  • 12 Paid Holidays per year
  • 401(a) Retirement Plan
  • 457 Deferred Compensation Plan
  • Robust Health and Wellness Program
  • Onsite EV Charging Stations
  • And many more
ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are an E-Verify participating employer

Join us at Central California Alliance for Health (the Alliance) is an award-winning regional Medi-Cal managed care plan that provides health insurance for children, adults, seniors and people with disabilities in Mariposa, Merced, San Benito and Santa Cruz counties. We currently serve more than 418,000 members. To learn more about us, take a look at our Fact Sheet.

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

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