Lead Diagnostic Imaging Specialist

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Entity: Clinical Practices of the University of Pennsylvania (CPUP)
Department: Ophth Clinical Support SEI
Location: Penn Presbyterian Medical Center- 51 N 39th St
Hours: Fulltime

Summary: The Lead Ophthalmic Diagnostic Imaging Specialist coordinates the Department of Ophthalmology's resources and reports to the Ophthalmology Imaging and Systems Manager. Responsibilities include inventory requisition, new hire orientation assistance, equipment troubleshooting, and acting as a liaison among physicians, administration, vendors, and technicians. This role supports team assignments, initiates daily huddles, monitors patient flow, collaborates between work groups, provides employee training and instruction, ensures regulatory compliance, delegates tasks, reports incidents, and maintains multicultural sensitivity. The Lead Ophthalmic Diagnostic Imaging Specialist assists and works under the direct supervision of the Ophthalmologist, and responsibilities require performing diagnostic imaging.

Responsibilities:

• New hire orientation and train others as assigned by manager.
• Initiate daily huddles to ensure regulatory compliance on a daily basis.
• Perform diagnostic imaging, including corneal topography, optical coherence tomography, color and monochromatic fundus photography, scanning laser ophthalmoscopy, fundus autofluorescence, retinal screening, fluorescein and/or indocyanine-green angiography, slit lamp biomicrography, goniography, specular microscopy, external eye photography, ocular surface interferometry, intraocular lens calculations, a-scan biometry, diagnostic b-scan ultrasonography, ultrasound biomicroscopy, and additional tests such as visual field exams, electrophysiology, color vision and dark adaptation testing.
• Operate and maintain diagnostic equipment.
• Perform study imaging per protocol, which may require completion of additional research certifications and secure document transfer to reading centers.
• Prepare rooms, maintaining cleanliness of testing areas.
• Explain procedure details to patients, appropriately responding to questions and concerns.
• Assist patients through procedures, ensuring secure and proper positioning for testing.
• Confirm testing result availability through picture archiving and communication system, documenting procedure details within electronic medical record.
• Identify equipment malfunction and quality issues, communicating problems to manager and technical support personnel.
• Attend educational conferences and meetings to upkeep clinical certification(s), and to continually remain updated on current information in the field of ophthalmic diagnostic imaging.
• Train and review competency of coworkers, including ophthalmic technicians and ophthalmic diagnostic imaging specialists. Lecture and/or teach workshops at educational programs.
• Create images or video for publication or educational purposes.
• Interpret diagnostic images and reports for quality and clinical accuracy.
• May additionally perform orbital ultrasound, quantify intraocular tumors, and train others to prepare ultrasound reports on patients with eye conditions.
• May provide imaging support for physicians and patients during evaluations under anesthesia and/or within operating room.
• May submit images for Scientific Exhibition.
• May order and replenish supplies and medications in diagnostic testing areas as needed.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Credentials:

• OCT-C or ROUB or CRA or CDOS (at least one of these ophthalmic imaging certifications is REQUIRED)
• COA or COT or COMT (Preferred)

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• 3+ years Ophthalmic Imaging Experience (Required)
• Bachelor of Arts or Science and 1+ year Ophthalmic Imaging Experience (Preferred)

Skills and Abilities:

• Strong attention to detail.
• Comfortable with direct patient care and testing.
• Respectful and compassionate attitude.
• Aptitude to grow within organization through skill enhancement and embracing emerging technology.
• Excellent computer skills; proficient in data entry and proficiency in Microsoft Office is essential.
• Ability to effectively communicate verbally and in writing to varying audiences throughout the institution and internationally.
• Ability to develop relationships and rapport with patients, physicians, and varying audiences.
• Provide exceptional patient service.
• Able to maintain confidentiality and follow all guidelines for documentation.
• Ability to organize, prioritize, and coordinate various activities including patient testing according to schedule.
• Ability to work with compassion with visually impaired, deaf-blind and multi-disabled patients is essential.
• Strong ability to work independently, and as part of a team.
• Experience working in ophthalmology with ophthalmic imaging equipment, EMR, and PACS.
• Minimum 3 years of ophthalmic imaging experience.
• Working knowledge of the eye anatomy and physiology.
• Prior experience working in clinical trials or research setting.
• Prior experience training others.
• Perform corneal topography.
• Perform OCT (optical coherence tomography), including retinal, anterior segment, and OCT-Angiography.
• Perform fundus photography, including color and monochromatic imaging, scanning laser ophthalmoscopy, autofluorescence, and retinal screening.
• Perform angiography, including both fluorescein and indocyanine-green.
• Perform external eye photography, including slit lamp, gonio, specular microscopy, and ocular surface interferometry.
• Perform IOL (intraocular lens) master calculations, including A-scan biometry.
• Perform visual field exams and/or electrophysiology, color vision testing and dark adaptation testing as needed.
• Perform ultrasounds, including standardized and/or diagnostic A-scan, B-scan, and UBM (ultrasound biomicroscopy). - preferred
• Perform phlebotomy and IV insertion as directed by the provider. Intermittent catheters may only be connected to a closed end (cap). - preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.