Human Relations Program Manager - Non- Merit

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Company: Baltimore County, MD

Location: Towson, MD 21204

Description:

Salary: $33.49 - $49.93 Hourly

Location : Towson, MD

Job Type: NON-MERIT

Job Number: NM.101 10-2024 OHR DEI

Department: OFFICE OF HUMAN RESOURCES

Opening Date: 10/30/2024

A Non-Merit vacancy exists in the Office of Human Resources.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties

Within the Division of Diversity, Equity and Inclusion, serve as Program Manager within the Human Relations operation. The Program Manager also serves as Administrator to the Baltimore County Human Relations Commission (HRC). This position reports directly to the Division Chief who is also the Executive Director of the HRC. The HRC Program Manager manages multiple projects simultaneously that have significant variability in scope, complexity, and stakeholder interests as well as geographic dispersion. Projects may include a traditional study or project or team facilitation requiring content knowledge, process management, or a combination of competencies.

Must have extensive knowledge of civil and human rights laws including the 1964 Civil Rights Act.

The position must meet deadlines, assess the efficiency and effectiveness of staff work, track metrics, and communicate progress to upper management and stakeholders as appropriate. The ability to communicate effectively orally and excellent writing skills are needed. Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures. Ability to plan, assign, and supervise the work of subordinate employees (Compliance Specialists).

This position requires the ability to work independently, to have knowledge of and be able to interpret applicable state and federal laws and regulations, and to implement projects that address the necessary laws and regulations and support the Human Relations Commission mission.

Examples of Essential Duties
  • Manages the day-to-day operations of the Human Relations Commission. This includes though is not limited to supporting implementation of the HRC's Strategic Plan.
  • Provides assistance to the Executive Director. Leads and provides guidance to the Compliance Specialists. Oversees the management of discrimination complaints and investigations. Resolves complaints of discrimination and other violations applicable to state and federal laws, and guidelines. May perform special investigations and mediation activities with alternative dispute resolution policies and procedures.
  • Supervises Compliance Specialists in developing and conducting trainings to ensure that Baltimore County constituents and employees are oriented with and receive ongoing updates on diversity, equity and inclusionary laws and best practices, including equal opportunity programs, the 1964 Civil Rights Act, and other legislation. Ensures compliance with the provisions of applicable local, state and federal laws.
  • Performs and supervises thorough, prompt, impartial investigations of discrimination, harassment, and retaliation complaints as referred to in Article 29 involving those that live, work and play in Baltimore County. This includes developing an investigation plan, identifying and interviewing parties and witnesses, drafting and asking appropriate questions to gather information, managing interviews, collecting relevant evidence, and managing evidence review and comment periods.
  • Prepares and presents comprehensive briefings to the Executive Director on all civil and human rights inquires, claims of discrimination and investigations. Briefings to include a written overview of the complaint, a presentation of all background related information, and an outline of proposed action steps, mitigation plan and/or recommendations.
  • Serves as the County's representative on local, state and national human and civil rights organizations.
Examples of Other Duties:
  • May represent the Chief of Diversity and Inclusion Officer or the County at meetings or on committees. Performs other related duties as required.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.
Qualifications

Minimum Qualifications
Graduation from an accredited college or university with a bachelor's degree, preferably in business administration, public administration, law, liberal arts, or a related field, plus six years' experience performing investigations, administrative, and analytical duties; plus three year's supervisory experience

OR

Graduation from an accredited college or university with a master's degree, preferably in business administration, public administration, law, liberal arts, or a related field, plus three years' experience performing investigations, administrative, and analytical duties. Supervisory experience preferred.

(Additional experience involving the analysis and evaluation of budgets, systems, policies and procedures, organizations, programs and in Minority Business Enterprise contracts, Equal Employment Opportunity activities, or closely related work may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Education in business administration, public administration, or a related field beyond a bachelor's degree may be substituted on a year-for-year basis for the required experience.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:
ATTN: Human Relations Program Manager - Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment

Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

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