IT SPECIALIST 2210, GS-11/12, (FBI Employees Only), IT Applications & Data Division (ITADD), HUNTSVILLE, AL

Job Opening: 57698
Open to current, permanent FBI employees in all locations
Opening Date: October 31, 2024
Closing Date: November 15, 2024 11:59 p.m. (EST)

Job Summary
Position: IT Specialist 2210, GS-11/12
Division: IT Applications & Data Division (ITADD)
Section: Enterprise Cybersecurity Section (ECS)
Unit: Services Operations Unit (SOU)
Location: Huntsville, AL
Working Hours: 8:00am - 4:30pm (Flexible with alternate work schedule options)
Salary: GS-11 $75,448.00-$98,079.00
GS-12 $90,431.00-$117,556.00
Full Performance Level: GS-14
Number of Positions Available: 1
Duration: Full Time/Permanent
In order to recruit and retain highly qualified candidates, selectees may be eligible for incentives. All incentives are contingent on the approval of the Human Resources Division.
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements

• Must be a current, permanent FBI employee
• Must be able to obtain an SCI clearance
• Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually
• Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)

ALL applicants must verify completion of the basic education requirement by submitting a copy of college transcripts by the closing date of the vacancy announcement.
Major Duties
GS-11

• Experience as an enterprise sysadmin or equivalent role.
• Knowledge of enterprise logging standards and cyber security policies.
• Knowledge of active log monitoring policies and procedures necessary to ensure cybersecurity standards are properly enforced.
• Facilitates both user and customers navigation through various SOU processes and procedures.
• Consistently provides exceptional customer services, always ensuring professional representation of the organization.
• Administers accounts, auditing, coordinating, reporting, and supporting processes and policies.
• Maintains comprehensive reports, metrics, and written communications using Microsoft Office Suite, Power I, and Visio.
• Processes requests in a timely manner, ensuring that all requests are assigned correctly into the appropriate groups. Additionally, websites are scanned using databases (classified and unclassified) designed to catch fraudulent sites.
• Familiar in Agile Processes.

GS-12 (In addition to above)

• Experience as a cyber analyst or equivalent role.
• Experience conducting log analysis utilizing Splunk or a similar system.
• Familiar with Executive Order 14028 and Memorandum 21-31 and their implementation requirements.
• Experience utilizing commo cybersecurity tools (e.g. SIEM and Endpoint tools).
• Develops comprehensive reports, metrics, and written communication using Microsoft Office Suite, Power BI, and Visio
• Serves as the primary point of contact for implementing, coordinating, reporting, and supporting various processes and policies.
• Drive continuous improvement in SOU operations through innovation.
• Proficient in Agile processes.

Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.
All applicants will be rated on the following Competencies:

• Collaboration
• Communication
• Customer Service
• Technology awareness
• Organizing and Planning
• Problem Solving/Judgment
• Information Management
• Customer Service

Specialized Experience (SE):
GS-11: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-9 grade level. SE is defined as follows:

• Experience in standard methods, techniques, and requirements relevant to specific computer applications or specialties within an organization.
• Experience planning and coordinating actions necessary to complete assignments.
• Proficiency experience in adapting guidelines or precedents to meet the specific needs of assignments.

GS-12: In addition to the above, applicant must possess at least one (1) year of specialized experience equivalent to the GS-11 grade level. SE is defined as follows:

• Experience performing a variety of complex management/program analysis functions and advises managers and operational personnel on difficult and/or complex issues.
• Experience studying, analyzing, and developing work measurements and other statistical methods to arrive at quantitative data necessary for analysis to improve accuracy, timeliness, and validity of various services.
• Experience solving complex problems that hinder the development or operation of the organization's IT systems.

How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
Required Documents
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

Your resume, specifically noting relevant work experience and associated start and end dates

A complete assessment questionnaire

Other supporting documents (if applicable) :

• College transcripts, if qualifying based on education or if there is a positive education requirement
• Memorandum for Record (MFR), Please see Additional Information

Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application.
You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.
What to Expect Next
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Additional Information

• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
• As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
• Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing the other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Management may select at any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• Limited Movement: Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated to Redstone Arsenal in Huntsville, Alabama by 2024, so those employees can compete for a position elsewhere.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a. A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Inconsistent."
b. A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses MAY be borne by the FBI. Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one-year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Current tax law impacts your transfer by making your moving expense reimbursements taxable. Please contact Transfer_Issues for information regarding taxable expenses. For additional insight on the personal impact of the IRS tax rules, you may wish to contact the IRS or a tax professional. Federal Travel Regulation provides that the Withholding Tax Allowance (WTA) plus the Relocation Income Tax Allowance (RITA) are designed to "substantially reimburse" an employee for the additional Federal, State, and Local taxes associated with a change of duty station and the FBI has the authority to compensate employees through the WTA and RITA.
• Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Employees selected for promotions at the GS-12 level or higher, as well as employees selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.
• Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):

a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed
Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
Nepotism
Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.
During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
Reasonable Accommodation Request
The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation pursuant to a sincerely held religious belief or medical disability for any part of the application and/or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either e-mail at REASONABLE_ACCOMMODA[redacted] , telephone at [redacted], or FAX at [redacted]. Your request will receive an individualized assessment.
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