Sr Customer Experience Technical Specialist - Kimball International, Jasper, IN
Apply NowCompany: Kimball International
Location: Jasper, IN 47546
Description:
Role Description:
Kimball International is looking for someone to serve as a senior technical specialist across our suite of customer experience applications. This role will be relied upon to solve challenges across a wide range of technology and applications including integration, administration, development specification, issue resolution and technical governance.
Responsibilities:
Skills to Perform This Role:
For candidates, not local and outside of a commutable distance, this position may be fully remote and will require to be onsite at our Jasper, IN headquarters at least one week per quarter. For candidates, that are local or within a commutable distance, a hybrid work location arrangement will be considered with Mondays and Fridays remote and Tuesdays through Thursdays in office at our Jasper, IN headquarters.
Required Qualifications
Kimball International is looking for someone to serve as a senior technical specialist across our suite of customer experience applications. This role will be relied upon to solve challenges across a wide range of technology and applications including integration, administration, development specification, issue resolution and technical governance.
Responsibilities:
- Design / build integrations across applications (SFDC, SFEC, SFCC, SFMC, Web, CET, SAP)
- Assist SFDC Admins / Declarative Developers with solution design and development
- Establish DevOps practice in Salesforce
- Identify / Confirm / Establish new applications and solutions to standardize / simplify / improve the customer experience
- Partner with internal and external / off shore software development teams to deliver specified requirements
Skills to Perform This Role:
- Salesforce CRM: AI / Admin / API / APEX / Lightening / DevOps
- Azure Integration Services: Azure Logic Apps / Azure APIM / Azure Functions
- REST / JSON / XML / CSS / HTML
- JavaScript / C# / .NET / Node.js
- Authentication protocols (SAML, OAUTH 2.0, LDAP)
- SQL Server / TSQL
For candidates, not local and outside of a commutable distance, this position may be fully remote and will require to be onsite at our Jasper, IN headquarters at least one week per quarter. For candidates, that are local or within a commutable distance, a hybrid work location arrangement will be considered with Mondays and Fridays remote and Tuesdays through Thursdays in office at our Jasper, IN headquarters.
Required Qualifications
- A degree in computer science, systems engineering, or related qualification.
- 2-3 years experience designing / building cross application solutions
- 2-3 years experience with Salesforce core platform integration patterns and administration.
- 2-3 years experience with web based software development
- 2-3 years experience leveraging integration middleware applications