Senior Project Manager, Digital Experience Design
Apply NowCompany: Avanade Inc.
Location: Toronto, ON M4E 3Y1
Description:
Job description
Avanade is looking for a Senior Project Manager to join Avanade X (our Experience Design Agency). As an experienced Project Manager within Avanade X, you are a critical and strategic thinker who knows what it takes to deliver a digital experience that enhances the lives of customers or employees and overdelivers on client expectations through the process. You have an unwavering focus on the user, and on ensuring the work will drive towards business outcomes.
Come join us
Involved from beginning to end, you have experience working with multi-disciplinary digital teams to define, plan and resource digital design projects, and then lead teams to produce amazing custom digital products and support significant enterprise-level technical implementations. You are comfortable with ambiguity and are adept at guiding teams through it. You are the key point of contact for the project team and will also help to set client expectations and serve as a key conduit of communications with them.
Skills and experiences
Critical thinking skills.
Clear and concise oral and written communication.
Negotiation skills.
Self-directed ability to drive change in an unstructured environment.
Excellent presentation skills.
Strong business acumen.
Excellent time management skills.
Client-oriented attitude and good interpersonal skills.
Good people management skills, including the ability to lead a team and mentor individuals in career growth.
About you
Project Management Institute CAPM certification preferred, but not required.
Microsoft and Sitecore certifications preferred, but not required.
Diploma, degree, or experience equivalent in business, technology, experience strategy, or related subjects.
8+ years of agency or consulting project management experience.
Cross-industry experience is an asset.
Experience in financial services is an asset.
What you'll do
Support sales and BD efforts, estimating work effort and expenses.
Determine the project deliverables, approach, staffing, responsibilities, and schedule.
Design teams based on the roles and capabilities needed to deliver certain projects.
Write SOWs and manage budgets.
Work with resource management teams to ensure your team is staffed appropriately.
Guide team members through task allocation and prioritization.
Ensure that project resources are used effectively and identify and plan for any necessary training.
Manage multiple cross-functional projects, from discovery and design through to technical development and implementation.
Ensure the project team meets the objectives of each project on time and on budget and that the quality and integrity of the final work.
Monitor project risks and issues to anticipate and identify potential problems and proactively identify solutions to address them.
Identify new client needs and suggest approaches and solutions.
Provide excellent client service, managing their expectations, and soliciting and acting on their feedback.
Communicate and document project status and related recommendations to team members and clients.
Follow project management methodologies and processes.
Run projects with both waterfall and agile methodologies.
Manage and mentor PM team members.
Learn more
Avanade is the leading global provider of digital, cloud, AI and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Founded in 2000 as a joint venture between Accenture LLP and Microsoft Corporation, Avanade has more certifications, Gold-level competencies and most valued professionals (MVPs) than any other Microsoft partner. Every day, our 60,000 professionals in 26 countries innovate responsibly to make a genuine human impact for our clients, their employees and their customers.
Interested in knowing what's going on inside Avanade? Check out our blogs:
Avanade Insights - exchange ideas that drive tomorrow's innovation https://www.avanade.com/en/blogs/avanade-insights
Inside Avanade - explore what life is like working at Avanade https://www.avanade.com/en/blogs/inside-avanade
Enjoy your career
Some of the best things about working at Avanade
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
Expanding your thinking Experimenting courageously Learning and pivoting
Inspire greatness in our people by
Empowering every voice Encouraging boldness Celebrating progress
Accelerate the impact of our people by
Amazing the client Prioritizing what matters Acting as one
Avanade is looking for a Senior Project Manager to join Avanade X (our Experience Design Agency). As an experienced Project Manager within Avanade X, you are a critical and strategic thinker who knows what it takes to deliver a digital experience that enhances the lives of customers or employees and overdelivers on client expectations through the process. You have an unwavering focus on the user, and on ensuring the work will drive towards business outcomes.
Come join us
Involved from beginning to end, you have experience working with multi-disciplinary digital teams to define, plan and resource digital design projects, and then lead teams to produce amazing custom digital products and support significant enterprise-level technical implementations. You are comfortable with ambiguity and are adept at guiding teams through it. You are the key point of contact for the project team and will also help to set client expectations and serve as a key conduit of communications with them.
Skills and experiences
Critical thinking skills.
Clear and concise oral and written communication.
Negotiation skills.
Self-directed ability to drive change in an unstructured environment.
Excellent presentation skills.
Strong business acumen.
Excellent time management skills.
Client-oriented attitude and good interpersonal skills.
Good people management skills, including the ability to lead a team and mentor individuals in career growth.
About you
Project Management Institute CAPM certification preferred, but not required.
Microsoft and Sitecore certifications preferred, but not required.
Diploma, degree, or experience equivalent in business, technology, experience strategy, or related subjects.
8+ years of agency or consulting project management experience.
Cross-industry experience is an asset.
Experience in financial services is an asset.
What you'll do
Support sales and BD efforts, estimating work effort and expenses.
Determine the project deliverables, approach, staffing, responsibilities, and schedule.
Design teams based on the roles and capabilities needed to deliver certain projects.
Write SOWs and manage budgets.
Work with resource management teams to ensure your team is staffed appropriately.
Guide team members through task allocation and prioritization.
Ensure that project resources are used effectively and identify and plan for any necessary training.
Manage multiple cross-functional projects, from discovery and design through to technical development and implementation.
Ensure the project team meets the objectives of each project on time and on budget and that the quality and integrity of the final work.
Monitor project risks and issues to anticipate and identify potential problems and proactively identify solutions to address them.
Identify new client needs and suggest approaches and solutions.
Provide excellent client service, managing their expectations, and soliciting and acting on their feedback.
Communicate and document project status and related recommendations to team members and clients.
Follow project management methodologies and processes.
Run projects with both waterfall and agile methodologies.
Manage and mentor PM team members.
Learn more
Avanade is the leading global provider of digital, cloud, AI and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Founded in 2000 as a joint venture between Accenture LLP and Microsoft Corporation, Avanade has more certifications, Gold-level competencies and most valued professionals (MVPs) than any other Microsoft partner. Every day, our 60,000 professionals in 26 countries innovate responsibly to make a genuine human impact for our clients, their employees and their customers.
Interested in knowing what's going on inside Avanade? Check out our blogs:
Avanade Insights - exchange ideas that drive tomorrow's innovation https://www.avanade.com/en/blogs/avanade-insights
Inside Avanade - explore what life is like working at Avanade https://www.avanade.com/en/blogs/inside-avanade
Enjoy your career
Some of the best things about working at Avanade
- Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
- Real-time access to technical and skilled resources globally
- Dedicated career advisor to encourage your growth
- Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
Expanding your thinking Experimenting courageously Learning and pivoting
Inspire greatness in our people by
Empowering every voice Encouraging boldness Celebrating progress
Accelerate the impact of our people by
Amazing the client Prioritizing what matters Acting as one