Director, Member Engagement

Director, Member Engagement

Washington, D.C.

The American Pharmacists Association is the largest association representing pharmacists in all practice settings in the United States and is the only organization advancing the entire pharmacy profession.

Our expert staff, and strong volunteer leadership, including many experienced pharmacists, allow us to deliver vital leadership to help pharmacists, pharmaceutical scientists, student pharmacists, and pharmacy technicians find success and satisfaction in their work while advocating for changes that benefit them and their patients. From our headquarters in Washington, D.C., APhA prepares members to thrive at every career stage and in every pharmacy setting with world-class continuing education, transformative events, unique practice tools, and timely solutions to complex challenges. We're committed to helping them deliver outstanding patient care, receive due recognition, and work at a full scope of practice. APhA advocates to give pharmacists a voice in decisions that affect their future while promoting their undeniable value to health care teams. Our goal is to facilitate pharmacists' delivery of the highest quality patient-centered care.

WHAT WE'RE ABOUT

Collaboration- We strive to produce meaningful products and services in the spirit of trust and partnership throughout the organization. To achieve success, we are flexible, adaptable, open-minded, cooperative, and inclusive.

Accountability- We strive to meet the highest standards of ethical behavior. Equity, integrity, transparency, and personal responsibility drive everything we do. We are good stewards of organizational and human resources, and we are champions for our members and colleagues.

Respect- We are committed to seeking to understand others' perspectives and appreciating our differences; treating others with consideration, thoughtfulness, and empathy; recognizing, acknowledging, and supporting each other; being fair to and supportive of our colleagues; attentively listening, and communicating tactfully and sensitively.

Excellence- We strive to deliver high-quality, innovative, and best-in-class products and services that offer high value to members and stakeholders. We embrace a culture of continuous learning and improvement.

WHAT YOU'LL DO

As the Director, Member Engagement, you will:

• Direct and oversee the strategic planning process for the APhA Communities and ensure successful execution of member engagement experiences.
• Serve as a staff liaison to assigned member engagement groups.
• Facilitate the recruitment of Association members for appointments to internal and external workgroups, committees, or other appointments.
• Responsible for planning, executing and coordinating networking events, virtual community meetings and six to eight in person focus groups on strategic objectives, communities work plans and business directives.
• Provide strategic planning, logistic support, leadership development, and substantive guidance to the chairs/leaders of the APhA Communities and workgroups.
• Collaborate with APhA Member Relations Staff to successfully manage and coordinate the process for maintenance and development of new member Communities.
• Provide guidance to staff and review work in relation to the organizational mission and the accomplishment of the CEO and APhA Board of Trustees Strategic Plan as it pertains to overall member engagement.
• Work with staff to ensure members are engaged and take advantage of member benefit to enhance professional development and overall member experience.

WHO WE'RE LOOKING FOR
APhA may be the right fit for you have:

Experience and Education required:

• A bachelor's degree is required.
• A minimum of 8+ years of healthcare experience and 1+ years of management is required. Pharmacy practice/management experience a plus. Professional association experience is preferred.

Skills, knowledge and abilities required:

• Excellent oral and written communication skills
• Strong presentation skills
• Excellent project management skills, experience with Asana a plus
• Proficiency with Microsoft Office and other computer applications
• Strong creative and self-motivation capability
• Ability to prioritize and handle multiple work tasks effectively with minimal supervision
• Ability to relate to and interact with a wide variety of professional audiences
• Experience as a volunteer leader
• Substantial experience working with leadership in professional associations
• Experience with mentoring members and volunteers
• Strong customer service orientation
• Best practices in association management
• Creative in business development and funding projects
• Strong analytical skills and creative problem solver.

Other Pertinent Information:

• Professional demeanor
• Weekend/evening meeting attendance may be required
• Intermittent travel required
• Regular and satisfactory attendance required

LOCATION: Washington, DC - Hybrid, two days a week in the office (Tuesday & Thursday)

MORE ABOUT US
APhA offers a comprehensive and competitive compensation and benefits program that includes:

• A salary of $103,000 -$128,681 that commensurate with experience
• Two Medical Plans (HSA & POS Plan Options Available)
• Free Basic Dental Plan (Employee Coverage Only)
• A Vision plan for as little as $15 per month (All coverage levels)
• Free Life, AD&D, and Short-Term Disability Insurance
• Contributions towards your HSA Account (HSA Health Plans Only)- $750/employee coverage and $1,500/family coverage
• Traditional & Roth 401(K) plans with a 100% match (up to the first 5%) as of your first day of work and;
• A host of other benefits (Paid-Time off, Pet Insurance, Employee Assistance Program, Legal Support, and much more!

APhA does not make hiring decisions on the basis of race, color, creed, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, veteran status, religion, political affiliation, or any other characteristic protected by state, federal, or local law.

Applicants must be currently authorized to work' in the United States on a full-time basis.