Citrix Support Admin

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Company: Avani Technology Solutions, Inc.

Location: Dearborn, MI 48126

Description:

Role: Citrix support
Work Location: Dearborn, MI
Duration: 9 Months

Job Description

1. 7+ years of working experience in Citrix environment
2. Good Communication and interpersonal skills
3. Very Good Citrix and VDI Experience with ability to manage end user issues.
4. In depth Understanding and excellent troubleshooting skills in Citrix XenApp (version 4.x 6.x and 7.x), Store front and other Citrix Components.
5. Should be able to handle Problem Management calls, issue identification and Root Cause analysis.
6. Should have extensive knowledge in Citrix Printing & knowledge on third party printing products.
7. Must have very good knowledge in Edge sight configuration, Reporting & analyzing the reports.
8. Knowledge on supporting tools and technologies like Packaging, Appsense, Active Directory is desired
9. ITIL expert, well hands on experience to manage Incident, Service Requests, Change and Problem Management.
10. Apart from Citrix XenApp, understanding of other core Citrix Components with related to Microsoft Technologies like Active Directory, GPO and TS/RDS is Mandatory.
11. Should have very good knowledge in Application Streaming, App sense & App-v.
12. Ability to support and Manage Very Large Citrix Farm, 2000+ concurrent users Set-up running on VMware.
13. Must have knowledge on Provisioning services.

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