Incident/Problem Manager
Apply NowCompany: Avani Technology Solutions, Inc.
Location: Charlotte, NC 28269
Description:
Skills: ITIL, ITSM Coordination, Incident/Problem Management, SNOW Need to have Specialization in incident management - ITSM methodology - Use APIs from service now Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc. Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB, etc. Experience administering, configuring, developing, and customizing ServiceNow and related integrations Strong Knowledge of ITIL principles and experience applying ITIL guidance to IT service. Provide ServiceNow Administration and Functional/Development Support to users across the Organization
Hours : 8:00am to 5:00pm
Education :
Additional Job Details :
Hours : 8:00am to 5:00pm
Education :
Additional Job Details :