IA-CR-INTS3-Oracle CC&B Utilities Engineer
Apply NowCompany: RICEFW Technologies, Inc.
Location: Cedar Rapids, IA 52402
Description:
Develops and oversees all aspects of a complex system or set of systems. Works across domain areas ofsupport within the City of Cedar Rapids and across multiple application areasand projects.
Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.is REQUIRED for this position. Contractors will need to work onsite. Please limit submittals to local/regional resources.
Essential Duties and Responsibilities:
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Required Education and Experience:
Desired qualifications
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Skills in:
Ability to:
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceExperience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.Required10YearsExperience working with and maintaining enterprise level computer applications Required7YearsExtensive experience with Oracle and Oracle-based technologies.Required5YearsProficiency with Microsoft Office and Visio.Required5YearsExperience with process design, logical workflow analysis and design.Required5YearsExperience with in-depth configuration, code, analysis, and output.Required5YearsExperience with Utilities in both support and processesRequired5YearsExtensive experience troubleshooting problems and root cause analysis.Required5Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI Management in advance, and contact information must be provided to CAI so that a resource can be reached during his or her absence. The Client has the right to dismiss the resource if she or he does not return to work by the agreed upon date. Do you agree to this requirement?Question2The Contractor must report any disciplinary action, misdemeanor, or felony convictions to the State for any temporary IT staff provided. Do you agree to this requirement?Question3What is your candidate's email address?Question4Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at https://www.cai.io/media/documents/msp/ia/ia_e-rtr_template.doc.Question5The hourly Vendor Rate for this position is NA. Do you agree to this requirement?Question6PROVIDE CANDIDIDATES CURRENT LOCATION (CITY/STATE) HERE [REQUIRED] Question7SHOW YOUR WORK - In the summary of qualifications field under the details tab of the candidate's profile, you should explain why your candidate is the best fit for this position. Please confirm that you have thoroughly validated and attested to the accuracy of the credentials listed throughout this candidate's VectorVMS profile and resume according to Section 5.2.5 of ITS-00NA40. Do you confirm? Candidates will get rejected if an agency cuts and pastes the candidates' resumes into this field [REQUIRED]
Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.is REQUIRED for this position. Contractors will need to work onsite. Please limit submittals to local/regional resources.
Essential Duties and Responsibilities:
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
- Provides ongoing support, maintenance, and enhancements to existing and new software applications.
- Performs troubleshooting of infrastructure systems affecting application performance.
- Creates and maintains detailed application/program documentation.
- Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
- Collaborates with cross divisional team members to perform root cause analysis of complex problems.
- Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
- Works with vendors and business users to develop and implement software integrations.
- Analyzes users' business requirements in the development and modification of computer systems.
- Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
- Troubleshoots and implements for non-enterprise applications and solutions.
- Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
- Performs related work as required.
Required Education and Experience:
- Bachelor's Degree in Information Technology,Computer Science, or related field and
- Seven (7) to ten (10) years' experience workingwith and maintaining enterprise level computer applications OR
- An equivalent combination of education and/orexperience (i.e., one year of relevant full-time experience may substitute forone year of education).
- Excellent written, verbal, and interpersonalcommunication skills.
- Experience with Oracle-based applications, inparticular Customer Care & Billing and Oracle Analytics Publisher.
- Proficiency with Microsoft Office and Visio.
- Ability to work collaboratively with diverse populations.
Desired qualifications
- Experience with process design, logical workflow analysis and design.
- Experience with in-depth configuration, code, analysis, and output.
- Extensive experience with Oracle and Oracle-based technologies.
- Experience with Utilities in both support and processes.
- Extensive experience troubleshooting problems and root cause analysis.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Computer systems and analysis of computerprograms.
- Systems analytical practices and procedures.
- Server and network operating systems
- Project management principles
Skills in:
- Managing multiple projects and deadlines;communicating delays.
- Peer review and mentoring.
- Assigning, prioritizing, monitoring, and reviewing work assignments.
- Communicating effectively with internal and external stakeholders using both technical and non-technical language.
- Attention to detail.
Ability to:
- Maintain a high degree of confidentiality withsensitive information; maintain the confidentiality of information andprofessional boundaries.
- Train and instruct others, including systems anduser-support personnel.
- Evaluate vendor software for compatibility withcity-wide computer systems.
- Respond to IT on-call emergencies.
- Assess problematic issues and make appropriate judgment to correct issue.
- Work cooperatively and maintain effective working relationships.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceExperience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.Required10YearsExperience working with and maintaining enterprise level computer applications Required7YearsExtensive experience with Oracle and Oracle-based technologies.Required5YearsProficiency with Microsoft Office and Visio.Required5YearsExperience with process design, logical workflow analysis and design.Required5YearsExperience with in-depth configuration, code, analysis, and output.Required5YearsExperience with Utilities in both support and processesRequired5YearsExtensive experience troubleshooting problems and root cause analysis.Required5Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI Management in advance, and contact information must be provided to CAI so that a resource can be reached during his or her absence. The Client has the right to dismiss the resource if she or he does not return to work by the agreed upon date. Do you agree to this requirement?Question2The Contractor must report any disciplinary action, misdemeanor, or felony convictions to the State for any temporary IT staff provided. Do you agree to this requirement?Question3What is your candidate's email address?Question4Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at https://www.cai.io/media/documents/msp/ia/ia_e-rtr_template.doc.Question5The hourly Vendor Rate for this position is NA. Do you agree to this requirement?Question6PROVIDE CANDIDIDATES CURRENT LOCATION (CITY/STATE) HERE [REQUIRED] Question7SHOW YOUR WORK - In the summary of qualifications field under the details tab of the candidate's profile, you should explain why your candidate is the best fit for this position. Please confirm that you have thoroughly validated and attested to the accuracy of the credentials listed throughout this candidate's VectorVMS profile and resume according to Section 5.2.5 of ITS-00NA40. Do you confirm? Candidates will get rejected if an agency cuts and pastes the candidates' resumes into this field [REQUIRED]