Chief Operating Officer

Join Our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) seeks a dynamic Chief Operating Officer to lead and inspire our team in fulfilling our mission of providing safe and affordable housing.

About Us

Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

Our Core Values

• Teamwork: We work together to achieve our goals.
• Welcoming: We create a supportive and inclusive environment.
• Actively Listen: We focus, clarify, and communicate next steps.
• Diverse, Inclusive & Equitable: We embrace all identities and backgrounds.
• Exceptional: We strive for excellence in all we do.
• Self-Care: We believe in the well-being of our team and ourselves.
• Share Power: We empower each other and our community.
• De-Escalation: We manage conflicts calmly and effectively.
• Team Spirit: We work together to achieve our goals.

Why Work with Us?

We offer a comprehensive benefits package that includes:

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

Job Function

Under the direction of the Chief Executive Officer (CEO), the Chief Operating Officer (COO) is responsible for leading the internal functions of the organization. The COO oversees the public housing, human resources, quality improvement, and other departments as designated. The COO collaborates closely with all senior management to develop and meet the strategic goals of the organization. Highly detail-oriented, strategic focus, and exceptional written and verbal communication skills are critical.

Responsible for ensuring that OHA operations are in accordance with federal regulations and a variety of other regulatory requirements. Assists in agency operations including budgetary preparation process, departmental planning and development of best practices, policies and procedures.

Essential Functions

• Ensure department operations are in accordance with local, state, and federal regulations and statutes.
• In collaboration with the Chief Financial Officer (CFO) and department directors, establish, monitor, and modify budgets.
• Establishes and administers organizational operating procedures, reviews internal systems and processes, monitors metrics, measures performance and satisfaction.
• Enthusiastically displays and promotes organizational core values.
• Prepares, reviews, and presents reports and information to the Board of Commissioners at committee and monthly meetings.
• Collaborate with various outside stakeholders. Serve on community task forces, committees, and boards as assigned to support collaboration, partnership and achievement of the goals of OHA and the broader community.
• Provides leadership, coaching, recognition, and guidance to assigned team members.
• The COO participates in strategic planning and conversations about the organization's future and plays a key role in the achievement of key goals and objectives.
• Regularly assess various department operations to anticipate future workforce needs.
• Review, recommend, and manage operational contracts in place across the agency to include cleaning, elevator, fire system, and other major vendor contracts.
• Oversee regulatory inspection processes at all agency-owned properties. Including inspections conducted via contracted entities, City, and Federal agencies.
• Develop and maintain inventory control and vehicle management systems.
• Support the CEO in advancing the goals and objectives of the organization.
• Completes other duties as assigned.

Qualifications

• Bachelor's degree with major coursework in business management/administration, public policy, social services, nonprofit leadership, or related field and 15+ years in leadership via nonprofit, government, or related field. Or, master's degree and 10+ years previous work history in a governmental environment is preferred, or any equivalent combination of education and experience.
• Experience in presentation and reporting to the CEO, Board of Commissioners/Directors, funding partners, and interpreting federal, state and local rules and regulations.
• Excellent customer service, verbal and written communication, negotiation, problem-solving, outcome measurement and analysis, and detail orientation skills.
• Must demonstrate very high levels of integrity, ethics, and respect for others.
• Must be comfortable working with a diversified group of individuals from a variety of outside contacts.
• Must establish and maintain an effective working relationship with all OHA departments and instrumentalities, OHA Board of Commissioners, State & Federal governmental agencies and various local agencies.
• Must possess and maintain a valid motor vehicle operator's license and excellent driving record. Must be insurable under the OHA auto insurance policy.

Working Conditions

• Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact.
• Abilities
• Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 50% of the time.
• Ability to move objects weighing up to thirty (30) pounds up to 33% of the time.
• The noise level in the work environment is usually moderate.

Equipment Operation

(Any one position may not use all the tools and equipment listed nor do the listed examples comprise all the tools and equipment that may be used in positions allocated to this classification)

• Computer
• Telephone
• Copier
• Calculator
• Facsimile Machine

OHA is Committed to Equal Opportunity

Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.