Warehouse Director

TITLE: Warehouse Director DIVISION: Dixon

REPORTS TO: VP of Operations, West FLSA CLASSIFICATION: Exempt/Salary

Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!

POSITION OVERVIEW:

The Warehouse Director - Dixon, under the supervision of the VP of Operations, West, is responsible for overseeing and directing all warehouse operations, processes and resources. Promotes continuous improvement to layouts, workflows, and utilization of warehouse space to drive efficient operations.

PRINCIPLE RESPONSIBILITIES:

• Responsible for ensuring that supervisory personnel effectively schedule labor to produce both efficient and responsive support for our purchasing and sales departments.

• Oversee all aspects of warehouse operations including receiving, storage, picking, packing, shipping, and inventory management.
• Ensure adherence to operational procedures, quality standards, and best practices to meet or exceed company performance targets.
• Drive process improvements to increase operational efficiency, reduce costs, and enhance service levels.
• Maintain compliance with all safety, regulatory, and industry standards, including OSHA guidelines.
• Lead, mentor, and develop warehouse staff, fostering a culture of teamwork, accountability, and continuous improvement.
• Ensure proper staffing levels by managing recruitment, training, and retention programs.
• Conduct regular performance reviews, provide feedback, and set clear goals to enhance employee performance and professional growth.
• Oversee inventory management systems, ensuring accurate stock levels, timely replenishment, and order fulfillment.
• Implement inventory control procedures to minimize discrepancies, reduce shrinkage, and optimize stock rotation.
• Collaborate with the supply chain team to forecast demand and ensure the timely availability of products.
• Develop and execute short- and long-term warehouse strategies aligned with overall company objectives.
• Manage warehouse budgets, ensuring efficient use of resources and controlling operational costs.
• Provide regular reports to senior leadership on warehouse performance, budget adherence, and strategic initiatives.
• Leverage warehouse management systems (WMS) and other technologies to streamline operations and improve accuracy.
• Lead the implementation of new technologies and process improvements to optimize warehouse functions.
• Analyze data and performance metrics to make data-driven decisions and improvements.
• Maintain a safe working environment for all employees by enforcing safety protocols and conducting regular safety audits.
• Ensure compliance with all local, state, and federal regulations regarding workplace safety and environmental standards.
• Lead efforts to continuously improve safety culture and incident prevention.
• Coordinate with third-party logistics providers, suppliers, and other external partners to ensure timely delivery and accurate shipments.
• Foster positive relationships with key vendors, contractors, and other stakeholders to improve operational efficiency.

REQUIRED SKILLS:

• Proven experience in managing large-scale warehouse operations, including distribution, inventory control, and staffing.
• Strong knowledge of warehouse management systems (WMS) and enterprise resource planning (ERP) software.
• Experience with budget management, process optimization, and strategic planning.
• Strong leadership and team-building skills with the ability to manage and motivate a diverse workforce.
• Excellent problem-solving abilities and attention to detail.
• Strong communication skills, both written and verbal, with the ability to interact with various levels of staff and management.
• In-depth understanding of safety protocols, OSHA regulations, and risk management.
• Strong analytical and decision-making skills, with the ability to drive continuous improvement initiatives.
• Ability to work under pressure, prioritize tasks, and meet deadlines.

EDUCATION/EXPERIENCE:

• Bachelor's degree in supply chain management, Business Administration, Logistics, or related field.
• Minimum of 8+ years of experience in warehouse management or supply chain operations, with at least 5 years in a leadership role.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting up to 25 pounds on occasion.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE M/W/Vet/Disabled

The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the teammate cannot perform these duties; the Manager will determine who shall perform these duties.

Affirmative Action Statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.