SR. Mgr. Risk Management and Fraud eCommerce

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Company: Intelliswift

Location: Ridgefield Park, NJ 07660

Description:

Job ID: 24-05994 Pay rate range - $75/hr. to $80/hr. on W2
Schedule: Hybrid - Monday-Thursday onsite, Friday WFH/Remote

Top skills: Fraud, Supervision, SQL

Summary:
The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Education/Experience:
Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
PMI or PMP certification preferred.
8-10 years experience required.

KEY RESPONSIBILITIES/REQUIREMENTS:
Responsibilities:
Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization
Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
Continuously evaluate the platform for risk factors and develop strategies to manage them through data analysis and models
Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
Develop risk mitigation strategies to support the different channels within the digital platform
Work independently and cross-functionally to provide outstanding customer experiences

Skills and Experience:
Preferred Qualifications:
5+ years of experience in fraud and risk assessment, analysis, and management for e-commerce, consumer financial services, etc.
MBA or Masters or in Analytics, Statistics, or other quantitative field
2+ years of people management experience
Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
Bachelors in Engineering, Mathematics, or other quantitative field
5+ years of hands-on experience in operations or business intelligence
Experience in an eCommerce and/or Digital Marketing environment
Familiarity with building reports and visualizations using Tableau (or similar BI tools)
Strong problem-solving ability
Excellent communication and data presentation skills
Experience managing teams across global regions

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