Vice President, Customer Success

Job Title: VP, Customer Success

Location: Chicago, IL, 2 days onsite per week

Previous Market research experience required

This position is a quota caring position and focusing on commercial growth.

Duties and Responsibilities:
Team lead for accounts generating (or working to a plan to generate) combined >$3.5m in annual revenue
Develop actionable account plans that deliver customer growth
Create and maintain account proposal pipeline of >$750k
Proven track record of generating revenue across BEH product stack
Manage accounts in accordance with budget and productivity targets
Accurately forecast future revenue for accounts (wkly/mthly/qrtrly/yrly)
Develop/maintain relationships with current and prospective customers up to decision maker level
Ensure team proposal development (Qual, Quant & AI) in line with BEH product offerings
Develop/expand team capability to deliver quality productized customer deliverables
Input into and execute against corporate strategic initiatives/KPIs
Create and action plan to begin building personal brand at industry level

Skills and Experience:
Bachelors' degree and 9+ years of market research experience.
Excellent leadership skills and experience in mentoring/managing others.
A flair for building and growing relationships with clients and internal stakeholders.
Excellent verbal and written communication skills.
Ability to think creatively and strategically.
Natural curiosity, highly motivated and comfort with ambiguity.