District Manager II

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Company: Veracity Solutions

Location: Brampton, ON L6P 0A1

Description:

District Manager II, Collections Operations

Brampton, Ontario, Canada

Full-time

The District Manager II manages the day-to-day collection operations of a single site or multiple sites or a single Line of Business or multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Direct reports include four (4) Route Managers (Front Line Supervisors) and two (2) Operations Specialists.

Essential Duties and Responsibilities
Manages the District's day-to-day operations and provides daily support to Route Managers in ensuring safety,
service, and savings.
Executes necessary precautions to ensure safety and compliance with Company, OH&S, and other standards and
regulations.
Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching
nd retraining.
Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and
evaluating employee performance. Manages termination, compensation, and promotion decisions.
Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager
nd/or Director of Collection Operations.
Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
Formulates both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations.
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for
optimal equipment utilization, equipment maintenance, and labor and material costs.
Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency,
renew contracts and negotiate new contracts; establishes the company as a good corporate citizen and valued resource.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Associate degree (accredited), High School Diploma or GED (accredited) and two (2) years relevant of work experience

Experience: 4 years' experience in a role with supervisory and/or P&L responsibility (in addition to education requirements).

B. Certificates, Licenses, Registrations or Other Requirements

Valid driver's license with an acceptable driving record

Must be able to maintain a valid driver's license and acceptable driving record throughout the duration of employment in this position

C. Other Knowledge, Skills or Abilities Required

Experience in a position involving at least 2 of the following: operations, customer service, community relations, health and safety, financial and human resource function, experience as a supervisor or manager; experience implementing safety (OH&S) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required.

Work Environment: Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting.

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