Director, Community Engagement and Partnerships

Position Description:

The Director, Community Engagement & Partnerships is a strategic and influential leader responsible for driving and managing our community engagement initiatives and business partnerships. This role will identify, cultivate, and maintain relationships with aligned business and community organizations, integrating partner offerings to strengthen our co-branded delivery systems for employees and the community. The Director will also oversee sponsorships, manage the Charitable Donation Account (CDA), and collaboratively support our Community Development Financial Institution (CDFI) and Low-Income Designation (LID) efforts.

Essential Functions:

• Partnership Development and Management

Identify, cultivate, and maintain strategic partnerships with businesses and community organizations aligned with our mission and values.

Act as the primary liaison between our credit union and our partners, fostering collaborative relationships and integrating partner offerings to maximize impact.

• Integration of Partner Offerings

Integrate partner services and programs, including our core products-with-a-purpose, into our business partnerships to enhance co-branded delivery systems for their employees/community.

Coordinate with internal teams to ensure seamless implementation and communication of partner offerings.

• Performance Tracking and Reporting

Establish metrics and track the performance of partnerships and community engagement initiatives.

Prepare regular reports on partnership outcomes, sponsorship impacts, and community engagement efforts for internal and external stakeholders.

• Sponsorship Management

Filter, coordinate, and manage strategically aligned sponsorships that reflect our mission and goals.

Evaluate sponsorship opportunities to ensure they align with our strategy and provide meaningful value to our members and partners.

• Charitable Donation Account (CDA) Management

Oversee the management of the CDA, ensuring funds are allocated to initiatives that align with our charter and community impact goals.

Develop and execute strategies for charitable giving that support our community engagement objectives.

• CDFI and LID Support

Collaboratively lead efforts related to our Community Development Financial Institution (CDFI) certification and Low-Income Designation status.

Support initiatives and projects that advance our commitment to serving underserved communities.

Responsibilities listed reflect general responsibilities of this position and are not to be construed as an exhaustive list of all duties. Other duties may be performed as needed.

Qualifications:

Experience, Education & Credentials:

• A Bachelor's Degree in a relevant field, such as Business Administration, Marketing, Communications, Public Relations, Community Development, or Nonprofit Management required, an advanced degree preferred.
• A minimum of five years of experience in community engagement, partnership management, or a similar role, preferably within the financial services industry.

Knowledge, Skills & Abilities:

• Proven track record of building and managing strategic partnerships.
• Strong project management skills with the ability to track and report on key performance indicators.
• Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders.
• Knowledge of CDFI and LID designations is a plus.

Competencies:

• Communication - the ability to communicate clearly, effectively, and empathetically.
• Emotional Intelligence - understands and manages their emotions and is attuned to the emotions of others.
• Integrity and Ethics - must act with integrity, honesty, and ethical behavior.
• Decision Making - should be able to make informed and timely decisions based on information, analysis, and critical thinking.
• Adaptability - must be adaptable to navigate through uncertainty and complexity.
• Strategic Thinking - ability to think strategically, envisioning the long-term direction for their team or organization.
• Conflict Resolution - should be skilled in handling conflicts and differences of opinion within their teams or organization.
• Team Building - understand team dynamics, leverage individual strengths, and create a positive team culture.
• Results Orientation - should be focused on achieving results and driving performance.
• Accountability - take responsibility for their actions and outcomes.

• Continuous Learning - committed to their own development and the growth of their team.

Physical Demands:

• Must be able to lift up to 10 pounds.
• Requires standing and/or sitting for an extended period of time.