Web Development Manager - AppleCare Support Foundations
Apply NowCompany: Apple
Location: Cary, NC 27513
Description:
Summary
At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. When we bring passion and dedication to our jobs and there's no telling what we could accomplish together.
Our team is looking for an exceptional manager to lead a tenured team of interactive media designers and developers. This multidisciplinary team focuses on the training and development needs of support staff serving Apple customers. You and your team will bring a passion for high-quality web solutions that support instructional- and information-design methodologies.
Description
The Web Development Manager responsibilities include ensuring that our team collaborates effectively with AppleCare instructional designers and content stakeholders to create rich, engaging, clear, and concise interactive solutions for thousands of support Advisors.
Your background should include producing and managing the development of modern web solutions using interactivity, audio, video, visual and information design, and sound user-experience principles. This role is accountable for driving the team's business strategy and technical direction. This Manager is expected to effectively manage resources to improve efficiency and to partner with other business leaders to support multiple organizational goals.
Key responsibilities of this role include:
Assessing, motivating, and guiding overall team performance to ensure that plans align with organizational goals
Conducting regular one-on-one meetings and development discussions with team members; understanding team members' career goals and partnering with them to support their development plans
Managing interactive web solutions from inception to completion
Consulting with business partners to provide innovative solutions that address identified strategic challenges
Preparing and delivering presentations to senior leaders about the effectiveness and outcomes of your projects and programs
Creating and/or supporting proposals for new solutions that have a positive business impact
At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. When we bring passion and dedication to our jobs and there's no telling what we could accomplish together.
Our team is looking for an exceptional manager to lead a tenured team of interactive media designers and developers. This multidisciplinary team focuses on the training and development needs of support staff serving Apple customers. You and your team will bring a passion for high-quality web solutions that support instructional- and information-design methodologies.
Description
The Web Development Manager responsibilities include ensuring that our team collaborates effectively with AppleCare instructional designers and content stakeholders to create rich, engaging, clear, and concise interactive solutions for thousands of support Advisors.
Your background should include producing and managing the development of modern web solutions using interactivity, audio, video, visual and information design, and sound user-experience principles. This role is accountable for driving the team's business strategy and technical direction. This Manager is expected to effectively manage resources to improve efficiency and to partner with other business leaders to support multiple organizational goals.
Key responsibilities of this role include:
Assessing, motivating, and guiding overall team performance to ensure that plans align with organizational goals
Conducting regular one-on-one meetings and development discussions with team members; understanding team members' career goals and partnering with them to support their development plans
Managing interactive web solutions from inception to completion
Consulting with business partners to provide innovative solutions that address identified strategic challenges
Preparing and delivering presentations to senior leaders about the effectiveness and outcomes of your projects and programs
Creating and/or supporting proposals for new solutions that have a positive business impact