Care Management Manager

Job Title: Care Management Manager

Lead the Way in Coordinating Compassionate Care

At EPIC Health, we don't just provide care-we transform it. As the Care Management Manager, you'll play a pivotal role in ensuring our patients receive the care and services they need, efficiently and effectively. If you're ready to lead a team dedicated to enhancing outcomes for vulnerable communities, this role is for you.

What You'll Do

Leadership & Team Development

• Mentor, train, and inspire a team of care managers and support staff to perform at their best.
• Oversee daily operations, ensuring policies are followed and compliance standards are met.
• Coordinate staffing and scheduling to meet patient needs seamlessly.

Care Coordination & Planning

• Design and oversee individualized care plans to optimize patient outcomes and minimize hospital readmissions.
• Work closely with multidisciplinary teams to create holistic solutions for patients with complex conditions.
• Monitor patient progress and refine care strategies to align with real-time data and patient feedback.

Program Development & Innovation

• Lead initiatives to improve care management processes, ensuring patient-first solutions are always prioritized.
• Monitor and analyze key metrics like satisfaction scores and readmission rates to drive performance improvements.
• Oversee programs focused on care transitions, discharge planning, and chronic disease management.

Compliance & Documentation

• Ensure all care management activities meet healthcare regulations, accreditation standards, and payer requirements.
• Supervise accurate documentation and timely reporting to support audits and compliance efforts.

Collaboration & Partnerships

• Build strong relationships with community resources, external providers, and insurance companies to streamline care coordination.
• Advocate for cost-effective, patient-centered care through strategic collaboration.

Resource & Budget Management

• Manage departmental budgets with precision, ensuring optimal resource utilization without compromising quality.

What You Bring

• Education: Bachelor's degree in nursing, healthcare administration, or a related field (master's degree preferred).
• Experience: At least 5 years of experience in care or case management, including 2+ years in a leadership role.
• Skills: Proven leadership abilities, strong communication, exceptional organizational skills, and expertise in care management software.
• Knowledge: In-depth understanding of healthcare regulations, compliance standards, and care management best practices.

Why EPIC Health?

We don't just offer jobs-we offer careers with impact. When you join EPIC Health, you'll be part of a mission-driven team focused on transforming healthcare for the frail and vulnerable. Here's what you'll get:

• Competitive Pay: Your expertise deserves to be rewarded.
• Comprehensive Benefits: Including premium health, dental, and vision coverage.
• Retirement Planning: Secure your future with a 401(k) plan.
• Work-Life Balance: Enjoy generous paid time off, holidays, and personal days.
• Growth Opportunities: Advance your career in a supportive, forward-thinking environment.
• Recognition Programs: Celebrate your contributions and achievements as part of a team that values your impact.

Ready to Lead Change in Care Management?

If you're ready to make a difference in the lives of patients and lead a team committed to excellence, we'd love to hear from you.

Apply today and join a healthcare organization that's all-in for those who need it most - www.epichs.org

* Background checks are required for this role.