Systems Engineer - Human Engineering
Apply NowCompany: Apple
Location: Cupertino, CA 95014
Description:
Summary
At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Imagine what you could do here. Bring passion and dedication to your job and there's no telling what you could accomplish.
We are a team of software engineers developing web-based tools and applications for Apple teams. Our work empowers Apple engineers and researchers to build the products that inspire and delight millions every day. Dynamic, inspiring people and innovative technologies are the norm here.
We want you to join our team if you are a resourceful engineer with the desire to research and develop solutions that do not yet exist. Ideal candidates are comfortable breaking down problems and proposing multiple solutions. They strive for excellence but can balance progress and perfection. Working with us, you will become part of a hands-on development team that furthers engineering perfection, creativity, and innovation.
Description
The Human Engineering Software team works closely with many teams around the company to build powerful multi-platform tools, with a particular focus on user studies for new products.
We are looking for a world-class Systems Engineer who is passionate about operational excellence through automation and engineering processes. In this role, you will ensure seamless integration of development and operations while managing sensitive health data securely and efficiently, adhering to the highest standards of availability, scalability, and compliance.
You will provide end-to-end technical support for study teams, manage infrastructure (physical and virtual), ensure system uptime, and drive continuous improvements.
Key Responsibilities:
Study Support & Communication:
- Serve as liaison across study, approval, and security teams.
- Set up secure systems and address proctoring needs.
- Debug multi-team issues
Infrastructure Management:
- Design resilient architecture (redundant power, cooling, networks).
- Manage equipment (ordering, replacing, auditing).
VMWare & Kubernetes Operations:
- Deploy VMs, manage Kubernetes clusters, optimize resources, and update tools.
- Simplify infrastructure and adopt GitOps practices.
Monitoring & Debugging:
- Maintain Grafana, Prometheus, ELK, and troubleshoot network, database, and config issues.
At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Imagine what you could do here. Bring passion and dedication to your job and there's no telling what you could accomplish.
We are a team of software engineers developing web-based tools and applications for Apple teams. Our work empowers Apple engineers and researchers to build the products that inspire and delight millions every day. Dynamic, inspiring people and innovative technologies are the norm here.
We want you to join our team if you are a resourceful engineer with the desire to research and develop solutions that do not yet exist. Ideal candidates are comfortable breaking down problems and proposing multiple solutions. They strive for excellence but can balance progress and perfection. Working with us, you will become part of a hands-on development team that furthers engineering perfection, creativity, and innovation.
Description
The Human Engineering Software team works closely with many teams around the company to build powerful multi-platform tools, with a particular focus on user studies for new products.
We are looking for a world-class Systems Engineer who is passionate about operational excellence through automation and engineering processes. In this role, you will ensure seamless integration of development and operations while managing sensitive health data securely and efficiently, adhering to the highest standards of availability, scalability, and compliance.
You will provide end-to-end technical support for study teams, manage infrastructure (physical and virtual), ensure system uptime, and drive continuous improvements.
Key Responsibilities:
Study Support & Communication:
- Serve as liaison across study, approval, and security teams.
- Set up secure systems and address proctoring needs.
- Debug multi-team issues
Infrastructure Management:
- Design resilient architecture (redundant power, cooling, networks).
- Manage equipment (ordering, replacing, auditing).
VMWare & Kubernetes Operations:
- Deploy VMs, manage Kubernetes clusters, optimize resources, and update tools.
- Simplify infrastructure and adopt GitOps practices.
Monitoring & Debugging:
- Maintain Grafana, Prometheus, ELK, and troubleshoot network, database, and config issues.