Account Director

Our Mission is Empowering Companies to Attract Top Talent

At Recruitics, we are a leader in Recruitment Marketing, dedicated to transforming talent attraction and conversion through innovative, data-driven strategies and Saas solutions. Our mission is to empower employers with cutting-edge Recruitment Marketing tools that optimize hiring strategies and improve outcomes. As pioneers in the recruitment technology space, we leverage modern technology to revolutionize job advertising, continually pushing the boundaries of design, data, and user experience to deliver exceptional value to our clients.

*Candidates must be local to the NYC area. This is a hybrid position in NYC.*

Job Summary:

Reporting to the Director, Client Services, the Account Director is responsible for delivering an exceptional client experience. Account Directors coordinate, prepare and facilitate regular client meetings and performance reviews for their assigned customers, with the goal of building and maintaining long term client relationships. Account Directors have a deep understanding of the suite of products and processes offered by Recruitics, and they operate in a collaborative way with internal teams, and external partners to deliver those products and/or processes to their clients.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Functionally leads the Account Coordinator and Account Manager in the delivery of an exceptional client experience in keeping with the service strategy outlined by leadership.
• May often serve as the primary point of contact for clients based on their experience building and maintaining those key relationships.
• Leverages a deep knowledge of Recruitics' suite of products and services to identify cross-sell opportunities and ensure the client receives excellent service.
• Partners with internal teams and external partners to execute effective marketing plans designed to meet and exceed client objectives. May make key decisions in this area with leadership approval.
• Work closely with our clients on an ongoing basis to discuss goals, identify opportunities, manage budgets, and recommend recruitment marketing services.
• Serve as a strategic resource during QBR creation and delivery, participating in strategic growth projects.
• Provides strategic guidance and ensures client objectives/initiatives are met by the account team.
• Provides strategy for the overall revenue growth of the assigned book of business.
• May often partner with Account Managers to deliver against client needs.
• Client services is a team sport, so Account Directors should be ready to support Account Coordinators, Account Managers and Directors of Client Services with critical action items in support of client needs, as business needs require. Flexibility is critical. Other duties will be assigned as needed.

Required Skills/Abilities:

• Demonstrated ability to build and maintain long-term client relationships through superior customer service.
• At least four years of hands-on experience developing and communicating customized media plans and marketing strategies, based on customer goals.
• Ability to proactively identify new customer growth opportunities and recommendations based on supporting performance data.
• Ability to research new media sources and channels.
• Experience in handling budgets or buying ads.
• Understanding of analytics platforms and ability to create compelling deliverables of marketing performance using analytics.
• Demonstrates organizational skills and ability to multitask effectively and independently in a deadline-driven environment.
• Ability to successfully work in a collaborative environment and identify subject matter experts into any conversation to help solve complex customer challenges and objectives.

Education and Experience:

• 4+ years of digital or online advertising industry experience
• Previous Agency experience is a plus, but not mandatory.

Target Salary Based on Experience

• 78,000 - 110,000

Our Commitment to an Equal Opportunity and Accessible Workplace

Recruitics is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law.

We are committed to creating an inclusive and accessible process for all individuals. If you require any accommodations during the application or interview process due to a disability, please let us know. We will work with you to ensure your needs are met in a timely and respectful manner

Applicants must be at least 18 years old to apply.