Pre-Sales Support Manager
Apply NowCompany: Landa Corporation
Location: Boston, MA 02115
Description:
Description
The Pre-Sales Support Manager is part of the technical support of Landa Digital Printing's sales cycle and the support of new product developments.
The role contributes to the demo, sampling, and sales process and provides support as needed at shows and exhibitions to present prospects and customers with all possibilities and best utilization of Landa systems, achieving the best possible results for various products.
Responsibilities
Create and assimilate the customer journey in a multidisciplinary environment from a qualified lead stage to the signed purchase order and initial post-sale phase
Design an excellent representation for Landa Digital Printing solutions, demonstrations, pre-sales process and methodology
Support the Marketing and Sales Team with challenges during the sales cycle
Produce creative and innovative samples to show Landa's systems capabilities
Present and explain Landa systems to potential prospects and existing customers ("Demo")
Document and report with SalesForce and other data management systems
Analyze customer print samples and define operational and technical requirements
Support the customer service and marketing departments with printing jobs
Requirements
At least 5 years of experience in customer-facing pre-sale roles in the digital printing industry
Inkjet printing or color management experience - an advantage
Willingness and ability to travel abroad frequently
Attributes
Excellent interpersonal skills, a team player
Strong service orientation and problem-solving skills
Good time management and computer skills
Ability to work within a cross-functional team structure
Ability to work in a fast-paced environment
Excellent verbal, written, presentation & communication skills
The Pre-Sales Support Manager is part of the technical support of Landa Digital Printing's sales cycle and the support of new product developments.
The role contributes to the demo, sampling, and sales process and provides support as needed at shows and exhibitions to present prospects and customers with all possibilities and best utilization of Landa systems, achieving the best possible results for various products.
Responsibilities
Create and assimilate the customer journey in a multidisciplinary environment from a qualified lead stage to the signed purchase order and initial post-sale phase
Design an excellent representation for Landa Digital Printing solutions, demonstrations, pre-sales process and methodology
Support the Marketing and Sales Team with challenges during the sales cycle
Produce creative and innovative samples to show Landa's systems capabilities
Present and explain Landa systems to potential prospects and existing customers ("Demo")
Document and report with SalesForce and other data management systems
Analyze customer print samples and define operational and technical requirements
Support the customer service and marketing departments with printing jobs
Requirements
At least 5 years of experience in customer-facing pre-sale roles in the digital printing industry
Inkjet printing or color management experience - an advantage
Willingness and ability to travel abroad frequently
Attributes
Excellent interpersonal skills, a team player
Strong service orientation and problem-solving skills
Good time management and computer skills
Ability to work within a cross-functional team structure
Ability to work in a fast-paced environment
Excellent verbal, written, presentation & communication skills