Applications-Technical Services Engineer
Apply NowCompany: S.E.H. America, Inc.
Location: Vancouver, WA 98682
Description:
SEH America is located in Vancouver, Washington. It is one of 13 Shin-Etsu Handotai Group (SEH) facilities located around the world. SEH is the world-leader in the manufacturing of silicon wafers for the semiconductor industry. At SEH America, our philosophy and success rest upon our commitment to excellence, quality of service and product to our customers, and a safe working environment for our employees.
Applications and Technical Services Engineer
SUMMARY
Responsible for managing multiple technical aspects of assigned customer accounts. Act as company liaison to SEH customers and as the technical interface on silicon wafer applications, product specifications, testing methodology, and industry innovations. Customers will include world semiconductor leaders in the design and fabrication of advanced memory and logic, advanced analog, mixed-signal, power management, RF, MEMS sensors and other devices.
JOB DUTIES & RESPONSIBILITIES
Acquire and maintain a high degree of knowledge of silicon processing and related defects; fully understand production and quality control aspects of silicon production.
Coordinate engineering development samples and new part qualifications.
Coordinate SEH resources in the US and at overseas sites.
Educate customers on the benefits of using SEH products and provided on-going support to the customer base.
Coordinate technical services between management, production, and sales departments and the customer regarding newly developed techniques or practices in processing company products.
Develop and deliver technical presentations and product demonstrations targeted to engineers and engineering management of existing and prospective customers.
Assist in preparation of specific roadmap support plans for the future needs of customers and help develop technical marketing documentation.
Assist in the preparation of proposals for future business.
Assist investigation of customer complaints and concerns regarding quality and performance of SEH products.
Assist in assessment of risk to customer for process changes and process control excursions
Assist in statistical analysis and presentation of SPC data to customers
MINIMUM QUALIFICATIONS
Bachelor's degree in Materials Science, Physics, Engineering, Chemistry, or similar fields
Able to work in high intensity and demanding environment with strong commitment to customer service.
Must have excellent verbal and written communication skills
Familiar with Material Characterization (SEM, SIMS, GOI, XRT, C-V, SRP, TEM, and others)
Ability to travel inside USA and internationally.
Familiar with silicon wafer processing.
Knowledge of statistical methods
PREFERED KNOWLEDGE / SKILLS / EXPERIENCE
Master's degree would be preferred
Prior semiconductor physics/ solid state electronics experience.
Prior experience working in a fab (diffusion, thin films, photolithography, etc.)
Prior experience with silicon wafer procurement (specifications, incoming quality, metrology, evaluations, etc.)
Semiconductor fab processing knowledge.
Semiconductor device knowledge and market knowledge is preferred, including DRAM, NAND, Logic, MEMS, Power and Discrete, RF, and MEMS.
Second language proficiency - Chinese or Japanese language skills.
Advanced statistical techniques
Knowledge of non-silicon semiconductors (SiC, GaN, others )
SEH AMERICA BENEFITS
We are committed to employee health and wellness and believe it plays a factor in our success. The SEH America benefit plan is considered one of the most generous plans in the region based on coverage and employee cost. SEH America is pleased to offer the following benefits, services, and perks:
Health Benefits for You and Eligible Family Members
Medical (2 plan options with prescription drug program included) - Massage therapy, acupuncture, & naturopathy included in plan
Dental (2 plan options)
Vision (automatic election with medical and dental enrollment)
Paid Time-Off Benefits
Vacation (starts at 15 days) & Vacation Savings Account
Sick pay (80 hrs sick pay with rollover & payout)
9 Paid Holidays
Company leave programs including Short Term Medical Leave (up to 24 weeks - based on length of service) & Long Term Disability
Bereavement Leave (up to 3 days), Jury or Witness Leave, SEH-A Military Leave Program
Other Company Provided Benefits
401(k) Plan- Company match plus additional employer contribution
Flexible Spending Accounts - Health Care & Dependent Care
Employee Basic Life Insurance- Option to purchase supplemental & dependent life insurance
Voluntary AD&D Insurance (for employee & family)
Company provided Long Term Care Insurance - Option to purchase additional employee and spouse coverage.
Services & Perks
Education Assistance- Paid directly to school
Employee Assistance Program
Subsidized Childcare
On-Site Caf (cost subsidized by company)
Community Garden
On-Site Fitness Center (no cost & open 24/7)
EV Charging Spots
Multiple Award Programs & Employee Appreciation Events
Diverse Employee Population
Numerous Growth Opportunities & Career Paths
SEH America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to military and veteran status, race, color, national origin, ancestry, age, religion, religious creed, marital status, pregnancy, physical or mental disability, medical condition, genetic information, gender, gender expression, gender identity, sexual orientation or any other protected characteristic under applicable law. SEH-A participates in E-Verify. More information can be found on our website.
Applications and Technical Services Engineer
SUMMARY
Responsible for managing multiple technical aspects of assigned customer accounts. Act as company liaison to SEH customers and as the technical interface on silicon wafer applications, product specifications, testing methodology, and industry innovations. Customers will include world semiconductor leaders in the design and fabrication of advanced memory and logic, advanced analog, mixed-signal, power management, RF, MEMS sensors and other devices.
JOB DUTIES & RESPONSIBILITIES
Acquire and maintain a high degree of knowledge of silicon processing and related defects; fully understand production and quality control aspects of silicon production.
Coordinate engineering development samples and new part qualifications.
Coordinate SEH resources in the US and at overseas sites.
Educate customers on the benefits of using SEH products and provided on-going support to the customer base.
Coordinate technical services between management, production, and sales departments and the customer regarding newly developed techniques or practices in processing company products.
Develop and deliver technical presentations and product demonstrations targeted to engineers and engineering management of existing and prospective customers.
Assist in preparation of specific roadmap support plans for the future needs of customers and help develop technical marketing documentation.
Assist in the preparation of proposals for future business.
Assist investigation of customer complaints and concerns regarding quality and performance of SEH products.
Assist in assessment of risk to customer for process changes and process control excursions
Assist in statistical analysis and presentation of SPC data to customers
MINIMUM QUALIFICATIONS
Bachelor's degree in Materials Science, Physics, Engineering, Chemistry, or similar fields
Able to work in high intensity and demanding environment with strong commitment to customer service.
Must have excellent verbal and written communication skills
Familiar with Material Characterization (SEM, SIMS, GOI, XRT, C-V, SRP, TEM, and others)
Ability to travel inside USA and internationally.
Familiar with silicon wafer processing.
Knowledge of statistical methods
PREFERED KNOWLEDGE / SKILLS / EXPERIENCE
Master's degree would be preferred
Prior semiconductor physics/ solid state electronics experience.
Prior experience working in a fab (diffusion, thin films, photolithography, etc.)
Prior experience with silicon wafer procurement (specifications, incoming quality, metrology, evaluations, etc.)
Semiconductor fab processing knowledge.
Semiconductor device knowledge and market knowledge is preferred, including DRAM, NAND, Logic, MEMS, Power and Discrete, RF, and MEMS.
Second language proficiency - Chinese or Japanese language skills.
Advanced statistical techniques
Knowledge of non-silicon semiconductors (SiC, GaN, others )
SEH AMERICA BENEFITS
We are committed to employee health and wellness and believe it plays a factor in our success. The SEH America benefit plan is considered one of the most generous plans in the region based on coverage and employee cost. SEH America is pleased to offer the following benefits, services, and perks:
Health Benefits for You and Eligible Family Members
Medical (2 plan options with prescription drug program included) - Massage therapy, acupuncture, & naturopathy included in plan
Dental (2 plan options)
Vision (automatic election with medical and dental enrollment)
Paid Time-Off Benefits
Vacation (starts at 15 days) & Vacation Savings Account
Sick pay (80 hrs sick pay with rollover & payout)
9 Paid Holidays
Company leave programs including Short Term Medical Leave (up to 24 weeks - based on length of service) & Long Term Disability
Bereavement Leave (up to 3 days), Jury or Witness Leave, SEH-A Military Leave Program
Other Company Provided Benefits
401(k) Plan- Company match plus additional employer contribution
Flexible Spending Accounts - Health Care & Dependent Care
Employee Basic Life Insurance- Option to purchase supplemental & dependent life insurance
Voluntary AD&D Insurance (for employee & family)
Company provided Long Term Care Insurance - Option to purchase additional employee and spouse coverage.
Services & Perks
Education Assistance- Paid directly to school
Employee Assistance Program
Subsidized Childcare
On-Site Caf (cost subsidized by company)
Community Garden
On-Site Fitness Center (no cost & open 24/7)
EV Charging Spots
Multiple Award Programs & Employee Appreciation Events
Diverse Employee Population
Numerous Growth Opportunities & Career Paths
SEH America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to military and veteran status, race, color, national origin, ancestry, age, religion, religious creed, marital status, pregnancy, physical or mental disability, medical condition, genetic information, gender, gender expression, gender identity, sexual orientation or any other protected characteristic under applicable law. SEH-A participates in E-Verify. More information can be found on our website.