Product Manager - Digital Payment Services

Job Title: Product Manager - Digital Payment Services
Location: Vancouver, BC, CANADA ( 3 to 4 days to office)
Job Type: Full Time Opportunity
Interviews will begin from Jan 1st week

Job Posting: Product Manager, Digital Payment Services
Are you passionate about revolutionizing the way people pay and interact with digital commerce? Do you have the expertise to drive innovation in payment solutions while ensuring a seamless and secure transaction experience? We are seeking a forward-thinking Product Manager for Digital Payment Services to lead the strategy, development, and optimization of our digital payment platforms.

Key Responsibilities:

• Strategic Leadership: Develop and execute the vision for Digital Payment Services, ensuring alignment with business objectives and guest-centric commerce initiatives.
• Product Roadmap: Define and prioritize short term and long term roadmap that delivers innovative payment services, supports diverse payment methods, and ensures compliance with global standards.
• Cross-Functional Collaboration: Partner with engineering, finance, fraud prevention, and customer experience teams to develop robust payment systems that enhance security and reliability.
• Performance Optimization: Monitor and analyze payment performance metrics (e.g., approval rates, fraud incidents), using insights to refine processes and improve the guest experience.
• Scalable Solutions: Design systems to handle high transaction volumes while maintaining security, accuracy, and efficiency.
• Guest Experience Enhancement: Enable frictionless payment services for digital channels by optimizing payment workflows and integrating emerging technologies such as digital wallets, BNPL (Buy Now, Pay Later), and cross-border payment solutions.
• Compliance and Risk Management: Stay updated on industry regulations and ensure payment systems meet legal, regulatory, and compliance requirements.
• Innovation Leadership: Explore and implement emerging payment technologies to stay ahead in the digital payments landscape.

Qualifications:

• Proven experience as a Product Manager with at least 5 to 8 years of experience, with expertise in digital payments, fintech, or e-commerce systems.
• Strong understanding of payment processing ecosystems, building payment API's including strong understanding on gateway functions, fraud prevention, and tokenization.
• Experience with global payment methods, alternative payment solutions, and integration of third-party platforms.
• Proficiency in data analysis to optimize payment processes and reduce friction.
• Exceptional communication and stakeholder management skills to align cross-functional teams.
• Familiarity with security standards like PCI DSS and regulations like PSD2 is a plus.
• Ability to balance innovation with operational reliability, focusing on both immediate needs and long-term growth.
• Bachelor's degree in business, Computer Science, or a related field (MBA preferred).