Senior Manager, Engagement and Insights
Apply NowCompany: Canadian Cancer Society
Location: Calgary, AB T1Y 7M8
Description:
Job Title: Senior Manager, Engagement and Insights
Location: Vancouver, Calgary, Hamilton, Ottawa (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)
Work Model: Hybrid Work Model
Salary Band: 7 ($76,000 - $114,000 CAD)
WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?
The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.
Help us make a difference.
COME AS YOU ARE
At CCS, we embrace everyone's uniqueness and recognize the strength that lies in differences. We believe in the power of our collective potential and strive to achieve a more diverse, inclusive, and equitable workplace to empower and create opportunities for all. We welcome and encourage applications from all qualified candidates regardless of their gender, age, religion, race, ethnicity, and nationality. Particularly equity deserving groups, such as members of the BIPOC, and 2SLGBTQI+ communities, people living with disabilities, veterans, and anyone who may contribute to the further diversification of the Canadian Cancer Society. Together we unite and inspire all Canadians to change the future of cancer.
JOB OVERVIEW
Reporting to the Vice President of Engagement and Insights, the Sr. Manager - Engagement and Insights is an important member of the fundraising team whose main function is to utilize business intelligence and analytics content to create insights for fundraising leadership to boost revenue generation. This position will also monitor market trends both within and outside of the fundraising area and will help identify key areas for growth and exploration. They will focus on the success of the fundraising department by creating concrete, carefully thought out, and conclusive analysis reports that provide important insights to the fundraising leadership. This position will be a key contributor in maintaining the prioritization processes as it relates to fundraising, so support teams are clear on what the priorities are at all times and solutions issues as they arise. Please note this role is not a BI developer role.
WHAT YOU'LL BE DOING:
Performs analysis on fundraising performance across all streams of revenue development.
Supports special projects and other initiatives that support the Revenue Development team.
Upholds and supports the prioritization process between support teams and fundraising
Other
QUALIFICATIONS:
WHAT YOU CAN EXPECT FROM US:
CCS offers meaningful opportunities to help make a difference in the lives of Canadians with cancer, their caregivers, families and communities. We are committed to building and nurturing an inclusive community for our employees by highlighting their unique experiences. We value diverse skills and strongly encourage applications from all qualified candidates. CCS is committed to fostering a culture that is inspiring, supportive and exemplifies our core values:
COURAGEOUS UNITED CARING RIGOROUS
In return for your skills and dedication, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits, which include paid parental leave, paid family sick time and health insurance, and the opportunity to have a rewarding employment experience where your contributions can make a true difference every day.
HOW TO APPLY:
Qualified candidates are invited to submit their resume, cover letter and salary expectations by December 20, 2024.
We thank all candidates for their interest and advise that only those selected for an interview will be contacted.
OTHER INFORMATION:
CCS is committed to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!
Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.
As an employer, occupational health and safety legislation requires that we protect our workers from health and safety risks in the workplace. CCS has implemented a mandatory vaccination policy requiring that all staff who work in any of our camps must be fully vaccinated against COVID-19. All employees will need to attest to their vaccination status through a secure online form or automated applications. Reasonable accommodation and remote working will be discussed on a case-by-case basis.
Privacy Disclosure
We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting [redacted]. For more information about our privacy practices, visit cancer.ca/privacy.
CONNECT WITH US
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#LI-VL1
#LI-HYBRID
Location: Vancouver, Calgary, Hamilton, Ottawa (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)
Work Model: Hybrid Work Model
Salary Band: 7 ($76,000 - $114,000 CAD)
WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?
The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.
Help us make a difference.
COME AS YOU ARE
At CCS, we embrace everyone's uniqueness and recognize the strength that lies in differences. We believe in the power of our collective potential and strive to achieve a more diverse, inclusive, and equitable workplace to empower and create opportunities for all. We welcome and encourage applications from all qualified candidates regardless of their gender, age, religion, race, ethnicity, and nationality. Particularly equity deserving groups, such as members of the BIPOC, and 2SLGBTQI+ communities, people living with disabilities, veterans, and anyone who may contribute to the further diversification of the Canadian Cancer Society. Together we unite and inspire all Canadians to change the future of cancer.
JOB OVERVIEW
Reporting to the Vice President of Engagement and Insights, the Sr. Manager - Engagement and Insights is an important member of the fundraising team whose main function is to utilize business intelligence and analytics content to create insights for fundraising leadership to boost revenue generation. This position will also monitor market trends both within and outside of the fundraising area and will help identify key areas for growth and exploration. They will focus on the success of the fundraising department by creating concrete, carefully thought out, and conclusive analysis reports that provide important insights to the fundraising leadership. This position will be a key contributor in maintaining the prioritization processes as it relates to fundraising, so support teams are clear on what the priorities are at all times and solutions issues as they arise. Please note this role is not a BI developer role.
WHAT YOU'LL BE DOING:
Performs analysis on fundraising performance across all streams of revenue development.
- Reviews and oversees the maintenance of revenue development reporting
- Works closely with key leaders in the revenue development team to prioritize the development of new analytics and performance reporting, campaign summaries, year over analysis, etc. as required by the business
- Monitors and ensures data quality and functional behaviours of revenue development reporting in collaboration with data and analytics support teams
- Provides trend analysis for fundraising as a whole and deeper level trend analysis on demand
- Identifies and prioritizes areas for improvement, innovation, enhancements, efficiencies
- Recommendations areas to achieve overall revenue development goals based on insights from analysis for fundraising
- Focuses on the overall health of the fundraising department, collaborating with leadership to identify areas with lagging or at-risk indicators and recommend strategies
- Creates carefully thought out, and conclusive campaign summary reports that provide important insights for the fundraising leadership
- Works closely with our data analysts, data engineers, BI specialists and analytics managers within support teams to produce dashboards, visualization and manage the revenue development backlog
- Provide quality control oversight on all revenue development reporting
- Prepare summaries and reports on program performance for key leaders in fundraising as part of the annual cycle as well as on demand
- Ensure consistency between summaries and fixes any inconsistencies with the support teams
- Enhances data governance program as a fundraising data steward, promoting and ensuring data quality, consistency, and compliance
- Liaison with data governance committees, groups, and leadership on behalf of fundraising
- Ensures consistency between definitions and application to reporting (i.e. retention, lifetime value, etc.)
- Helps establish core KPI's that feed into reporting for fundraising such as digital, brand and more
Supports special projects and other initiatives that support the Revenue Development team.
- Participates in select projects on behalf of the fundraising department as it relates to digital transformation, change management, reporting, analysis, etc.
- Provides the intelligence for key reports, plans, market research, for areas of fundraising as required
- Participates in other initiatives as required by the VP Engt. & Insights
Upholds and supports the prioritization process between support teams and fundraising
- Works to ensure the identified priorities listed in the organizations budget and planning processes and fundraising growth strategy are prioritized and direction is clear for the support teams
- Works with key fundraising leaders to shift priorities at their direction and to ensure all planning processes are updated
- Flags blockers to progress of priorities or conflicting priorities that leadership needs to rectify
- Provides updates to key leaders on progress of initiatives as required
- Solutions for challenges
- Develops processes as required to support prioritization
- Upholds the pilots and tests process
Other
- Foster a working environment that highlights the talents and strengths of each team member.
- Ensure that hiring practices are inclusive.
- Encourage growth and development opportunities for all team members.
- Champion CCS as a hero in the face of cancer.
- Actively contribute to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.
QUALIFICATIONS:
- More than 5 years, up to and including 10 years - extensive job-related experience in progressively more senior positions.
- Post-secondary education such as acquiring a university degree in a relevant discipline. Requires a professional designation.
- Demonstrated ability of being able to perform a variety of analysis and generate insights, such as trend analysis, regression, correlation, etc.
- Strong knowledge of systems, such as CRM (Salesforce), Tableau CRM, Marketing Cloud, Google Analytics, Excel etc.
- Experience in using outputs of performance reporting,
- Can monitor various types of performance reporting and flag issues of quality
- Strong presentation preparation and delivery skills
- Can take complex information, visualizations, and reporting, and translate them into easy-to-understand actionable recommendations
- Ability to reflect and present recommendations based on data
- Is a self-starter with the ability to problem solve and act independently
- Strong command of Microsoft Office Suite, most importantly excel, PowerPoint, and Word
- Ability to maintain confidentiality
- Superior verbal and written communication skills
- Demonstrated ability to exercise sound judgement and maturity in dealings with a variety of constituents.
- Strong organizational skills, an aptitude for numbers and the ability to pay attention to details are necessary attributes
- Experience in dealing with high volume of work, tight deadlines and ability to deal with competing priorities
- Excellent problem-solving skills
- Knowledge of Canadian Cancer Society policies and procedures is an asset
- Ability to speak French is an asset
- Flexibility to perform other job requirements as assigned
WHAT YOU CAN EXPECT FROM US:
CCS offers meaningful opportunities to help make a difference in the lives of Canadians with cancer, their caregivers, families and communities. We are committed to building and nurturing an inclusive community for our employees by highlighting their unique experiences. We value diverse skills and strongly encourage applications from all qualified candidates. CCS is committed to fostering a culture that is inspiring, supportive and exemplifies our core values:
COURAGEOUS UNITED CARING RIGOROUS
In return for your skills and dedication, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits, which include paid parental leave, paid family sick time and health insurance, and the opportunity to have a rewarding employment experience where your contributions can make a true difference every day.
HOW TO APPLY:
Qualified candidates are invited to submit their resume, cover letter and salary expectations by December 20, 2024.
We thank all candidates for their interest and advise that only those selected for an interview will be contacted.
OTHER INFORMATION:
CCS is committed to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!
Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.
As an employer, occupational health and safety legislation requires that we protect our workers from health and safety risks in the workplace. CCS has implemented a mandatory vaccination policy requiring that all staff who work in any of our camps must be fully vaccinated against COVID-19. All employees will need to attest to their vaccination status through a secure online form or automated applications. Reasonable accommodation and remote working will be discussed on a case-by-case basis.
Privacy Disclosure
We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting [redacted]. For more information about our privacy practices, visit cancer.ca/privacy.
CONNECT WITH US
LinkedIn |Facebook |Twitter |YouTube
#IND
#LI-VL1
#LI-HYBRID