DIR - RESIDENTIAL SVC

Responsibilities

North Spring Behavioral Healthcare is hiring a Director of Residential Services!

Our Director of Residential Services provides overall leadership of the daily operations of the residential program, oversees staffing, scheduling, clinical program implementation and FTE management. This individual will develop, coordinate, and manage the program schedule and conducts performance improvement activities to achieve benchmarks for clinical indicators.

Additionally, facilitates training and staff development, with an emphasis on high quality residential care delivered in a cost-effective manner.

DUTIES AND RESPONSIBILITIES:

• Upholds the core values to support the overall vision and mission of North Spring Behavioral Healthcare. Provides energy and inspiration. Consistently connects staff members to the mission.
• Directs strategies, interventions and resources in order to provide the highest quality care at all times. Provides direction to the team and builds cohesive and efficient operations while delivering exceptional patient centered care. Assures the implementation of a quality treatment plan for each resident.
• Models best practice and clinical standards of performance. Demonstrates expertise in a variety of concepts, practices and procedures directly related to treatment. Assists in providing safe delivery of care to meet the goals and objectives of each resident's plan of care.
• Facilitates services excellence in relation to fidelity to our empirically based intervention methodology. Leads and assures clinical services are supported through the milieu interventions. Leads and assures that the milieu therapy is both evidence-based and reliably implemented.
• Assists with the unit milieu to guide the development acceptable habits and attitudes by consistently and fairly implementing the behavioral program.
• Leads program development and ongoing research projects. Provides consistent direction, communicates process improvement plans and initiatives, contributes to and communicates policies and procedures to improve communication flow.
• Provides supervision and/or coaching, and training to the milieu staff to maintain the quality of interventions provided and positive outcome. Performs quality assurance by systematically reviewing staff work for complete and thoroughness.
• Assists the Director of Education in provision of instructions and training in classroom.
• Follows through on residents' concerns, working in conjunction with the therapy team, collaborating with the Director of Clinical Services, and/or other appropriate team members, when action is required. Completes all clinical documentations within 24 hours of provided services.
• Ensures all program policies and procedures are routinely followed, including, but limited to admissions procedures, clinical services, compliance and legal/regulatory requirements.
• Reviews admissions documents for potential admits on the day of the referral.
• Reviews and monitors clinical documentation for compliance with regulatory requirements.
• Addresses and oversees the clinical aspect of the Joint Commission (JCAHO) and VA State Licensing requirements.
• Provides clinical services (groups, family and individual), as needed. Takes on Clinical Director's duties, when s/he is not available.
• Responds to crisis situations and manages resident behaviors in accordance with the Behavioral Management Program.
• Provides critical information to the team using efficient and consistent communication processes. Provides help with scheduling needs, plan for events in advance and communicates to the team.
• Attends, and frequently conducts, staff meetings, clinical staff meetings, rounds and trainings. Ensures that the meetings' deliverables are met.
• Performs other related duties as assigned by management. This job description reflects management's assignments of essential functions; it does not prescribe or restrict the tasks that may be assigned.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees within the department(s).
• Indirectly supervises employees within the department(s).
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

North Spring Behavioral Healthcare is an 87 bed psychiatric facility located in Leesburg, VA that offers mental health services to adolescent patients. North Spring has expanded its acute, inpatient program with a new 40 bed facility! Additionally, North Spring offers year round schooling with a fine arts program and is accredited by VAISEF. We also offer equine therapy and a ropes course.

Who we are:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or [redacted].

Qualifications

• Master's Degree (MA) in Counseling, Psychology, Family Therapy or Social Work.
• Five or more years of experience in direct care with children and adolescents in a residential or acute setting.
• Certificates, licenses and registrations required: CPR and Handle with Care.
• Certificates, licenses and registrations preferred: LPC, LCSW, LP, or LMFT.
• Computer skills required: Microsoft Office, e-Charts.