Senior Manager, Business Intelligence

Job Description
Position Title: Senior Manager, Business Intelligence (BI)

$90,000 to $150,000 annually DOE

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid

sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and

education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are

delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by

mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,

so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide

customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put

ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and

we support our employees to implement solutions that elevate the experiences of our customers and

coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers -

and each other - better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a

corporation.

Job Summary

The Senior Manager of Business Intelligence (BI) will lead efforts to analyze trends in business unit data

while serving as a key leader within the team, including managing direct reports. This role involves

providing guidance on technical topics, analytical methods, data visualization best practices, and effective

leadership communication.

The ideal candidate will have exceptional skills in data visualization, a deep understanding of business

operations, and the ability to anticipate and address customer needs proactively. A proven history of

mentoring and guiding team members while demonstrating strong leadership traits is essential. Staying

up to date with advancements in data science and business intelligence best practices will be a critical

part of this role.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee

and not intended to reflect all duties performed.

• Extract insights from business data to impact business unit performance in a repeatable directly,
  scalable manner.
• Build strong relationships with customer organization team members and cross-functional
  partners to provide strategic advice on data trends and requirements.
• Solve challenging business problems creatively, efficiently, and independently, especially when
  faced with time and operational constraints or ambiguity.
• Understand operations of multiple business units in depth and become familiar with expense
  and revenue drivers of client business units. Manage priorities and requests across multiple
  business units.
• Assist team members with projects, assisting them with technology tool-sets, communication of
  insights, and general problem-solving methodologies. Define best practices for documentation,
  new team member training and productivity measurement.
• Deliver on multiple initiatives in the same time frame.
• Be intellectually curious and have a passion for proactively digging into the data to understand
  "why" we believe the data is accurate, how the data can be validated and kept fresh.
• Demonstrate leadership acumen in interactions with peers and other business unit teammates.
• Make and document recommendations for integrating the data set(s) into a production
  environment, informing customers about the availability of products at their location.
• Identify opportunities to use data to develop new strategies and improve business performance
  and implement those solutions. Develop and execute long-term strategy of BI products.
• Develop and execute senior leadership communication strategies around work being performed
  by the team.
• Performs other duties as required to support the business and evolving organization.

Qualifications:

• Master's degree in Business, Computer Science or related field required.
• Minimum seven (7) plus years of experience in marketing analytics, business analytics,
  operations analytics, management consulting, sales operations, or finance organizations
• Minimum five (5) plus years of experience analyzing large data sets using your strong SQL skills.
• A Minimum of 1-2 years of experience in managing direct reports is required.
• Experience in leading impactful data-related or analytics projects and visually presenting and
  communicating findings with minimal supervision.

Knowledge, Skills, and Abilities:

• Strong verbal and written communication skills, including executive communication experience.
• Ability to influence team members and gain buy-in of business intelligence products.
• Ability to recognize where teammates may need guidance and develop them into stronger
  performers.
• Ability to understand and explore data warehouse schemas.
• Ability to work independently and apply sound judgment and reasoning skills to a variety of
  situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available

for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodation may be made to

enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining the physical condition necessary for bending,

stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a

comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or

move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision,

color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a

computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office

setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees

may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply

Fiber. In holding outside employment or self-employment, employees should ensure that participation

does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of

race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the

presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may

require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.