Sr. Account Manager

FDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words "We are" and include: service-first, respectful, amplifiers, open-minded and accountable.

FDH Aero is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

For more information, please visit the FDH Aero website.

We are looking for an Sr. Account Manager who will be responsible for sales strategies, development of business and strategic planning, and customer/program/product line development. They will work closely with multiple teams to represent the sales team's interest and need's while enhancing the organization's partnerships.

Responsibilities:

• Receive and process quotes, orders, pricing, availability, shipping costs, etc.
• Communicate with customers and process RFQs, POs, Returns, order follow-ups
• Possess detailed product knowledge with the ability to troubleshoot customers' needs and provide adequate solutions
• Create and build customer relationships by communicating via email and telephone.
• Negotiate prices with customers for potential orders
• Effectively communicate with internal departments including Shipping & Receiving, Quality, Finance, Operations and Purchasing
• Recommend products and services that best fit customer needs
• Review and accurately enter Purchase Orders (Contracts) to ensure can comply with customer's Terms & Conditions, Quality and Customer Specific Requirements
• Be cooperative, positive, and respectful with customers, supervisors, and co-workers

Basic Qualifications:

• Associate's degree or equivalent from two-year college or technical school
• 7-10 years of related experience of Sales related role
• Ability to read and interpret general business periodicals, technical procedures or government regulations
• Ability to write reports business correspondence and procedures
• Ability to solve practical problems and eal with a variety of concrete variables in situations
• Strong problem-solving and analytical thinking abilities, with a keen attention to detail
• Ability to work collaboratively across cross-functional teams and manage multiple priorities in a fast-paced environment
• Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.)
• Knowledge in company basic ERP and internet browsing

Job Type: Full Time

Pay: $85,000 - $100,000 annually

FDH is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.