Learning Experience Designer, Residential Energy

The Tesla Energy Training Training team creates, manages, and facilitates a wide variety of educational materials that support key stakeholders across multiple product lines and business functions including Energy Storage, Charging, and Solar. The team is looking for an experienced Learning Experience Designer who will conceptualize and create engaging educational content designed to enhance the training experience of multiple teams across the Energy organization by analyzing training needs, designing solutions aligned with learning objectives, and creating instructional content that supports key performance indicators.
This is a multi-faceted role where you are expected to have knowledge of the product and market for energy storage, along with great interpersonal communication. Our team is highly collaborative, creative, passionate and has a shared desire to break new ground in a constantly shifting technology and market landscape.

Responsibilities

• Develop content through immersive research, collaborating regularly with engineering, technical writers, process architecture, and learner end users
• Design new material by leveraging technology and software tools and collaborate with other trade masters for complex tasks (i.e. video creation.)
• Document learning objectives by engaging with new products and processes, record pilot feedback, and review findings with experts/stakeholders
• Audit learner experience and provide guidance on learning theory and design that aligns with company standards
• Quickly develop agendas by leading with strong and consistent questioning and understanding what problems are needing to be solved

Requirements

• 5+ years of instructional design, technical writing, training content development, or related experience, preferably in a high-tech or product-centric environment
• Strong understanding of, and ability to critically apply, core concepts of training, curriculum development, adult learning theory, etc. in the creation and delivery of training content that is aligned with business needs
• Eagerness and ability to work in a fast-paced environment where objectives and responsibilities may need to quickly adapt to evolving industry needs
• Proficiency or experience using Storyline, Rise, Camtasia, Photoshop, Visio, etc. or similar content creation tools
• High proficiency in MS Office Suite and related tools for communicating information efficiently
• Friendly, clear, strong speaker with composure, approachability, and interpersonal skills
• Excellent verbal, written and presentation skills required with the proven ability to successfully deliver and communicate complex technical training in non-technical language

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program