Senior Project Manager - Requistion ID:

Senior Project Manager

Position Summary: The Senior Salesforce Administrator is responsible for managing and optimizing our Salesforce platform to meet evolving business needs. This role requires deep knowledge of Salesforce features and best practices, with a focus on enhancing user productivity, maintaining system integrity, and leading Salesforce-related initiatives. The Senior Salesforce Administrator will work closely with cross-functional teams to deliver effective solutions and drive system improvements.

Benefits: We offer an extensive and competitive benefit plan for all our full-time employees as we value their time and commitment. Our benefits include:

• Medical
• Dental
• Vision
• Generous 401k match up to 4%
• Company-paid Long Term Disability
• Company-paid Short Term Disability
• Company paid AD&D.
• Company paid Life.
• Voluntary life for employees and family
• Health savings plan
• Paid Time Off & Sick Time
• 9 paid holidays

Key Responsibilities:

• Salesforce Administration:
• Manage and configure the Salesforce platform, including custom objects, fields, workflows, page layouts, and record types.
• Oversee user management, including roles, profiles, permissions, and sharing rules, ensuring data security and compliance.
• Monitor system health, performance, and data integrity, taking corrective actions as needed.
• Create and maintain complex reports, dashboards, and analytics to provide actionable insights to stakeholders.
• System Optimization:
• Collaborate with business units to gather requirements, analyze processes, and recommend Salesforce solutions to improve efficiency and effectiveness.
• Design and implement scalable and efficient workflows, approval processes, and automation to enhance business operations.
• Stay updated on Salesforce releases, new features, and best practices, and implement relevant updates to the system.
• Project Leadership:
• Lead Salesforce-related projects, from initial scoping and requirements gathering to implementation, testing, and deployment.
• Coordinate with developers, consultants, and third-party vendors to deliver high-quality solutions on time and within budget.
• Provide training, documentation, and support to end users, ensuring smooth adoption of new processes and features.
• Data Management:
• Oversee data management tasks, including data migration, data quality, and data governance practices.
• Implement and enforce data validation rules, duplicate management, and data cleanup processes.
• Conduct regular audits to ensure data accuracy and consistency across the Salesforce platform.
• Support & Troubleshooting:
• Provide advanced support to Salesforce users, resolving issues related to system functionality, integrations, and customizations.
• Troubleshoot and resolve technical challenges, working closely with the IT team as needed.
• Serve as the primary point of contact for Salesforce-related inquiries and escalations.

Qualifications:

• Bachelor's degree in computer science, Information Systems, Business, or a related field.
• Minimum of 5+ years of experience as a Salesforce Administrator, with a deep understanding of Salesforce best practices and functionalities.
• Salesforce Administrator Certification required; Advanced Administrator, Platform App Builder, or other relevant certifications preferred.
• Proficiency in Salesforce Lightning, Flow Builder, and other key Salesforce tools.
• Strong project management skills, with experience leading complex Salesforce implementations and upgrades.
• Excellent problem-solving skills, with a proactive approach to identifying and addressing system issues.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Experience with Salesforce integrations, data migration, and third-party applications (e.g., Salesforce CPQ, Marketing Cloud) is a plus.

Preferred Qualifications:

• Experience with agile project management methodologies.
• Knowledge of Apex, Visualforce, and other Salesforce development tools is a plus.
• Experience in a fast-paced, high-growth environment.

Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunity for all employees. Accordingly, the Company will not engage in any form of employment discrimination based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status. The Company hereby affirms its desire to maintain a work environment for all employees that is free from all forms of unlawful employment discrimination.

Please Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.