Senior Invoice Manager (Senior Management Consultant (Bus. Org. & Methods) - Level I), Humanitarian Emergency Response and Relief Center (HERRC) *Temporary/Grant Funded*

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Summary of Duties and Responsibilities:

• Supports the Deputy Director of Payment Management in the review of $1.5 billion in annual invoice submissions
• Implements all protocols, procedures, and reporting structures that result in the efficient review and payment of vendor invoices
• Tracks and monitors portfolio of invoice review statuses for all received and submitted invoices
• Supports relationship management with all HERRC vendors by promptly responding to inquiries, managing vendors' expectations, and clearly communicating program needs and changes
• Implements and holds Invoices Managers accountable for following all contract and invoice review requirements and ensures that invoice documentation protocols are adhered to
• Oversees the receipt of all invoices and backup from a portfolio of vendors, reviews documents for compliance and accuracy, and communicates with vendors about needed edits
• Supports the development, implementation, monitoring, and improvement of new invoice review systems and protocols
• Supports the development of tools and processes to support invoice review and Invoice Manager accountability
• Fills in for the Deputy Director of Payment Management in communications and meetings as necessary related to invoice review
• Liaises with HERRC Budget and HERRC Grants to resolve invoice discrepancies and support on grant reporting
• Develops new reports to enhance cross-team communication and data summary distribution
• Effectively communicates policy and procedural changes to Invoice Managers, ensuring clarity and understanding.
• Leads special projects involving invoice review, including organizing, distributing, and monitoring invoices during periods of high volume
• Supports complex data collection initiatives to deliver precise invoice information and documentation pertinent to the HERRC program.
• Supports and provides training for all Senior Invoice Managers as needed
• Supports responses for all audits and investigations related to paid invoices and invoice review processes
• Supports and provides training for all Senior Invoice Managers as needed
• Maintains a comprehensive understanding of HERRC operations and contracting and their impact on invoice review at the programmatic level
• Uses advanced Excel functionality to achieve portfolio assignments and team projects
• Demonstrates proficiency in reimbursement methodologies and grant eligibility criteria to optimize reimbursement for grant-funded and FEMA-eligible expenditures
• Performs additional responsibilities as assigned.

Minimum Qualifications

A Master's degree in public administration or business administration, or in an equivalent or equally acceptable program, and four (4) years of satisfactory, full-time paid experience in a major governmental agency or large corporation or foundation in management analysis or in operational direction, planning, coordination or control of which two (2) years must have been in a supervisory, administrative or consultative capacity; or

A Baccalaureate degree from an accredited college or university and five (5) years of experience as stated in #1 above of which three (3) years must have been in a supervisory, administrative or consultative capacity; or

A satisfactory equivalent, however, all candidates must possess not less than the two (2) years of supervisory, administrative or consultative experience required. Four (4) years of appropriate general experience may be substituted for a Baccalaureate degree requirement. Appropriate full-time teaching experience in an accredited college or university may be substituted on a year-for-year basis for the required general experience and appropriate full-time teaching experience in a position of professional rank may be substituted on a year-for-year basis for the required supervisory, administrative or consultative experience.

Department Preferences

Years of experience in responsible administrative or managerial capacity

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs