Director Hospital Care Coordination - Full Time, Days (East Los Angeles)
Apply NowCompany: Prospect Medical Holdings
Location: Los Angeles, CA 90011
Description:
Job Description
The Director of the Coordination of Care Program is responsible for the development and implementation of programs to improve awareness of hospital services to the community to improve patient care through education and outreach to physicians, care facilities and community services. Hires and manages the work of the Coordinator, Hospital Care Coordination direct reports and assists with problem resolution of escalated issues. Facilitates transfer of patients from care facilities to transfer service. This position will focus on building relationships for the purpose of increasing the visibility of hospital services.
Responsibilities
Develops and implements programs to improve awareness of the hospital's service lines to the community. Performs visits to physician offices, senior centers, nursing homes, medical groups, etc. throughout the assigned geographic market to improve patient care in alignment with the overall service line plan.
Maintains relationships with doctors, facilities, community services to coordinate transfers through transfer services for patient care
Manage the daily operations of the assigned staff and area, troubleshooting and resolving issues as they occur. Demonstrates strong leadership and collaborative skills. Performs coaching, training, hiring, counseling and performance assessment processes.
Plans and executes internal and external events and programs designed to enhance awareness of hospital services to the community. Works closely with hospital staff/leadership to ensure success. Works with administration to inform and create new practices for hospital services based on the needs of the community.
Serves as the subject matter expert regarding hospital strengths and weaknesses within the assigned geographic area. Develops a clear understanding and expertise regarding services/programs that support community needs.
Qualifications
Required Qualifications:
Preferred Qualifications:
Pay Rate: Min - $151,000 | Max - $207,650
About Us
Los Angeles Community Hospital has been taking care of generations of east Los Angeles families. Having a strong presence in our community has been critical to our success since our inception, along with offering quality, compassionate healthcare accessible to everybody. Most of our doctors, nurses and other employees live in the community, creating a culture of neighbors taking care of neighbors.
We have changed with our community-both in the way we deliver medical care and by reaching beyond the walls of our hospital. We work closely with community members to help meet their most important needs. Our 130-bed, acute care hospital offers a wide range of medical programs and services, including cardiology, internal medicine and surgical services.
The Director of the Coordination of Care Program is responsible for the development and implementation of programs to improve awareness of hospital services to the community to improve patient care through education and outreach to physicians, care facilities and community services. Hires and manages the work of the Coordinator, Hospital Care Coordination direct reports and assists with problem resolution of escalated issues. Facilitates transfer of patients from care facilities to transfer service. This position will focus on building relationships for the purpose of increasing the visibility of hospital services.
Responsibilities
Develops and implements programs to improve awareness of the hospital's service lines to the community. Performs visits to physician offices, senior centers, nursing homes, medical groups, etc. throughout the assigned geographic market to improve patient care in alignment with the overall service line plan.
Maintains relationships with doctors, facilities, community services to coordinate transfers through transfer services for patient care
Manage the daily operations of the assigned staff and area, troubleshooting and resolving issues as they occur. Demonstrates strong leadership and collaborative skills. Performs coaching, training, hiring, counseling and performance assessment processes.
Plans and executes internal and external events and programs designed to enhance awareness of hospital services to the community. Works closely with hospital staff/leadership to ensure success. Works with administration to inform and create new practices for hospital services based on the needs of the community.
Serves as the subject matter expert regarding hospital strengths and weaknesses within the assigned geographic area. Develops a clear understanding and expertise regarding services/programs that support community needs.
Qualifications
Required Qualifications:
- Bachelor's Degree or Equivalent combination of education and experience
- 7 years previous hospital program development experience in areas such as IOP, Bariatric, Cardiac, etc.
- Excellent written and verbal communication skills in English
- Ability to communicate to physicians and co-workers in a concise and effective manner
- Ability to maintain a work pace appropriate to the workload
- Ability to work independently with minimal supervision and direction
- Must demonstrate customer service skills appropriate to the job
- Demonstrates excellent organizational skills/abilities
- Ability to establish and maintain effective working relationships
- Valid California Driver's License and reliable/insured vehicle
Preferred Qualifications:
- Master's Degree
Pay Rate: Min - $151,000 | Max - $207,650
About Us
Los Angeles Community Hospital has been taking care of generations of east Los Angeles families. Having a strong presence in our community has been critical to our success since our inception, along with offering quality, compassionate healthcare accessible to everybody. Most of our doctors, nurses and other employees live in the community, creating a culture of neighbors taking care of neighbors.
We have changed with our community-both in the way we deliver medical care and by reaching beyond the walls of our hospital. We work closely with community members to help meet their most important needs. Our 130-bed, acute care hospital offers a wide range of medical programs and services, including cardiology, internal medicine and surgical services.