Benefit Services Trainer
Apply NowCompany: State of Wisconsin
Location: Madison, WI 53711
Description:
Introduction
Are you an experienced trainer who enjoys helping people learn and grow professionally? If YES, then apply now for an opportunity to use your skills with an organization that truly makes a difference in the lives of thousands!
What We're Looking For: The Division of Benefits Administration is currently looking for an experienced trainer to develop, deliver, and evaluate training for the Benefit Services Bureau. The ideal candidate will be committed to ongoing staff development, able to collaborate effectively with other trainers, and capable of providing guidance and consultation regarding ETF benefit programs.
What We Offer: This is an excellent opportunity to develop a meaningful and rewarding career with ETF . Our employees have access to an excellent comprehensive benefit and compensation package , including generous paid time off so you can truly have work/life balance! If you have student loans and work full time in a public service job (like this one!) you may be eligible for the Public Service Loan Forgiveness Program.
Who We Are: The Department of Employee Trust Funds (ETF) manages retirement, insurance, and other benefit programs for 650,000+ state and local government employees and retirees of the WRS. Our members are at the center of everything we do, and we're committed to enhancing their well-being by delivering expert guidance, strong, sustainable benefit programs, and an exceptional customer experience. We're looking for talented people who are active learners that build strong collaborative customer relationships (whether internal or external) and recognize the value different perspectives and experiences bring to our organization.
Where We're Located: ETF located in the award-winning city of Madison . Located just off University and Sheboygan Avenues, at 4822 Madison Yards Way, within walking distance to several parks, restaurants, and Hilldale Shopping Center .
Position Summary
The Benefit Services Trainer partners with the section leads, supervisors, and trainers to develop, coordinate, and deliver staff training to new and existing staff, using adult education techniques and methodologies. This includes coordinating the delivery of program/policy training with the Division's policy advisors; leading efforts to translate knowledge into clear, concise formats that are accessible, usable, appropriate, and tailored to the varying needs of staff; assessing training programs and expected results; and reporting findings along with recommended improvements or enhancements.
In addition, this position completes research and analysis to determine resolution of complex questions and issues raised by Trust Fund Specialists, supervisors, managers, employers, participants and other parties; assists in implementation of new legislation or policies, including development of effective operational training plans; provides operational support for the supervisors, lead workers, and staff; and assists in processing tasks in work basket queues and responding to member, health plans and employer inquiries.
For more information, please see the position description.
Salary Information
This position is in classification Trust Funds Specialist-Advanced (pay schedule/range 07-03), with an annual salary of $69784 - $92206, plus excellent benefits.
Pay for current and new state employees will be set in accordance with the Wisconsin State Compensation Plan in effect at the time of appointment.
To learn more about ETF's total compensation package, please visit our Total Rewards Calculator !
Job Details
ETF offers hybrid remote/office work. If interested in hybrid remote/office work, this can be discussed in more detail during the interview process. The selected employee(s) must report to ETF's office on the first day of employment. In addition, the employee may need to report to ETF on short notice as operational needs require. All employees are expected to be headquartered and work within the state of Wisconsin.
ETF does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check to determine whether the circumstances of any conviction may be related to the duties required of the position.
A 1-year probationary period may be required.
Qualifications
Minimally Qualified candidates will have experience in all the following :
How To Apply
To apply, click "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. To be considered for this position, you must attach a resume and letter of qualifications addressing your training and experience with the qualifications listed above.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your eligibility for further consideration. For helpful tips, please review our instructions for developing your resume and letter of qualifications .
Online applications that do not include all requested materials may not be considered. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.
Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process described above by the stated deadline.
Qualified veterans with a 30% or greater service-connected disability should send your cover letter, resume, DD-214 (honorable discharge), and documentation of your service-connected disability rating (dated within 12-months) to ETF Human Resources: . Current State employees are not eligible for non-competitive appointment.
For applicant questions or employment inquiries contact ETF Human Resources: Frequently Asked Questions for general wisc.jobs user information and technical assistance.
ETF is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities .
Deadline to Apply
Application materials are due by 11:59 pm on December 23, 2024.
Are you an experienced trainer who enjoys helping people learn and grow professionally? If YES, then apply now for an opportunity to use your skills with an organization that truly makes a difference in the lives of thousands!
What We're Looking For: The Division of Benefits Administration is currently looking for an experienced trainer to develop, deliver, and evaluate training for the Benefit Services Bureau. The ideal candidate will be committed to ongoing staff development, able to collaborate effectively with other trainers, and capable of providing guidance and consultation regarding ETF benefit programs.
What We Offer: This is an excellent opportunity to develop a meaningful and rewarding career with ETF . Our employees have access to an excellent comprehensive benefit and compensation package , including generous paid time off so you can truly have work/life balance! If you have student loans and work full time in a public service job (like this one!) you may be eligible for the Public Service Loan Forgiveness Program.
Who We Are: The Department of Employee Trust Funds (ETF) manages retirement, insurance, and other benefit programs for 650,000+ state and local government employees and retirees of the WRS. Our members are at the center of everything we do, and we're committed to enhancing their well-being by delivering expert guidance, strong, sustainable benefit programs, and an exceptional customer experience. We're looking for talented people who are active learners that build strong collaborative customer relationships (whether internal or external) and recognize the value different perspectives and experiences bring to our organization.
Where We're Located: ETF located in the award-winning city of Madison . Located just off University and Sheboygan Avenues, at 4822 Madison Yards Way, within walking distance to several parks, restaurants, and Hilldale Shopping Center .
Position Summary
The Benefit Services Trainer partners with the section leads, supervisors, and trainers to develop, coordinate, and deliver staff training to new and existing staff, using adult education techniques and methodologies. This includes coordinating the delivery of program/policy training with the Division's policy advisors; leading efforts to translate knowledge into clear, concise formats that are accessible, usable, appropriate, and tailored to the varying needs of staff; assessing training programs and expected results; and reporting findings along with recommended improvements or enhancements.
In addition, this position completes research and analysis to determine resolution of complex questions and issues raised by Trust Fund Specialists, supervisors, managers, employers, participants and other parties; assists in implementation of new legislation or policies, including development of effective operational training plans; provides operational support for the supervisors, lead workers, and staff; and assists in processing tasks in work basket queues and responding to member, health plans and employer inquiries.
For more information, please see the position description.
Salary Information
This position is in classification Trust Funds Specialist-Advanced (pay schedule/range 07-03), with an annual salary of $69784 - $92206, plus excellent benefits.
Pay for current and new state employees will be set in accordance with the Wisconsin State Compensation Plan in effect at the time of appointment.
To learn more about ETF's total compensation package, please visit our Total Rewards Calculator !
Job Details
ETF offers hybrid remote/office work. If interested in hybrid remote/office work, this can be discussed in more detail during the interview process. The selected employee(s) must report to ETF's office on the first day of employment. In addition, the employee may need to report to ETF on short notice as operational needs require. All employees are expected to be headquartered and work within the state of Wisconsin.
ETF does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check to determine whether the circumstances of any conviction may be related to the duties required of the position.
A 1-year probationary period may be required.
Qualifications
Minimally Qualified candidates will have experience in all the following :
- Identifying or assessing training needs
- Developing AND delivering training using Adult Learning Theory principles
- Using data analysis to evaluate training program effectiveness
- Creating or revising written work procedures
- Providing training on new technology and business processes
- Researching, analyzing, and interpreting complex laws, rules, policies, programs, etc.
- Auditing or reviewing the work of peers/colleagues
How To Apply
To apply, click "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. To be considered for this position, you must attach a resume and letter of qualifications addressing your training and experience with the qualifications listed above.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your eligibility for further consideration. For helpful tips, please review our instructions for developing your resume and letter of qualifications .
Online applications that do not include all requested materials may not be considered. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.
Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process described above by the stated deadline.
Qualified veterans with a 30% or greater service-connected disability should send your cover letter, resume, DD-214 (honorable discharge), and documentation of your service-connected disability rating (dated within 12-months) to ETF Human Resources: . Current State employees are not eligible for non-competitive appointment.
For applicant questions or employment inquiries contact ETF Human Resources: Frequently Asked Questions for general wisc.jobs user information and technical assistance.
ETF is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities .
Deadline to Apply
Application materials are due by 11:59 pm on December 23, 2024.