Senior Manager, Robotic & Automotive Paint Shop Systems - Spare Parts

Apply Now

Company: Dürr AG

Location: Southfield, MI 48037

Description:

Your Tasks:
  • We are seeking an experienced Senior Manager with a strong background in spare parts management within the automotive paint robotics / automation industry.
  • The Senior Manager, Spare Parts will lead and manage our spare parts operations for turnkey paint systems. This role is critical to ensuring customer satisfaction, operational efficiency, and the long-term performance of our systems. A background in supply chain optimization, and a deep understanding of process, robotic or automated systems, preferably within industrial or automotive sectors is necessary.
  • Spare Parts Strategy:
  • Develop and implement a comprehensive spare parts management strategy to optimize inventory levels, reduce lead times, and enhance service levels.
  • Analyze market trends, customer needs, and system usage patterns to forecast spare parts demand accurately.
  • Operations Management:
  • Oversee the end-to-end spare parts lifecycle, including procurement, inventory, warehousing, distribution, and obsolescence planning.
  • Ensure spare parts availability to minimize downtime and improve system reliability for customers.
  • Collaborate with production and engineering teams to define and maintain spare parts specifications.
  • Customer Support:
  • Work closely with customers, service teams, and distributors to provide timely and accurate spare parts solutions.
  • Establish efficient ordering, delivery, and tracking systems to ensure a seamless customer experience.
  • Resolve escalated customer issues related to spare parts availability, quality, or pricing.
  • Team Leadership:
  • Lead and develop a high-performing spare parts team, fostering a culture of excellence and continuous improvement.
  • Set clear performance goals, provide mentorship, and ensure accountability within the team.
  • Cost Optimization:
  • Identify opportunities to reduce spare parts costs through strategic sourcing, supplier negotiations, and inventory management.
  • Monitor and control the budget for spare parts operations, ensuring cost-effectiveness while maintaining quality and service standards.
  • Data and Process Improvement:
  • Utilize data analytics and industry best practices to improve spare parts forecasting, planning, and delivery.
  • Implement advanced tools and systems to streamline spare parts operations and enhance transparency.
  • Drive continuous improvement initiatives, such as reducing inventory holding costs and enhancing part traceability.
  • Compliance and Quality:
  • Work with engineering and quality teams to address any product-related issues or recalls.

Your Skills:
  • Bachelor's degree in supply chain management, Engineering, Business, or a related field.
  • 5+ years of experience in spare parts management, preferably in the robotic, automation, or industrial equipment sectors.
  • Knowledge of robotic paint systems, automotive paint shops or other automated industrial systems.
  • Proven experience in inventory optimization, supplier management, and customer support.
  • Strong leadership skills with a track record of managing and developing teams.
  • Proficiency in ERP systems (SAP preferred), spare parts management software, and data analytics tools.
  • Excellent communication, negotiation, and problem-solving skills.

Similar Jobs