Supply Chain & Operations Manager

Position Title: Supply Chain & Operations Manager

Company: HatchMed Corporation

Location: Kent, WA - Full Time Onsite Role

Department: Operations & Supply Chain

Reports To: COO

About HatchMed Corporation

HatchMed Corporation is a dynamic and innovative medtech company specializing in inpatient communications solutions. We are committed to delivering cutting-edge solutions that improve efficiency, safety, and outcomes for patients and care teams. Join our team of passionate professionals and play a vital role in driving operational excellence and customer satisfaction.

Position Summary

We are looking for a dynamic, detail-oriented, problem-solver to join our team. The Supply Chain & Operations Manager at HatchMed Corporation will oversee and optimize the end-to-end supply chain and operational processes to ensure timely delivery of high-quality products. This role involves strategic planning, supplier relationship management, inventory control, and continuous process improvement to support business growth and meet customer expectations.

Key Responsibilities

1. Supply Chain Management

• Develop and implement supply chain strategies that align with business objectives.
• Manage relationships with vendors and suppliers to ensure quality, reliability, and cost-efficiency.
• Monitor and optimize procurement processes, ensuring timely sourcing of materials and products.
• Negotiate contracts, terms, and pricing with suppliers to achieve cost savings without compromising quality.

2. Operations Management

• Lead daily operations, including production planning, warehouse management, inventory management, and logistics.
• Oversee inventory control systems to maintain optimal stock levels and reduce waste.
• Collaborate with cross-functional teams (e.g., sales, engineering, and customer service) to ensure seamless operations and product delivery.
• Ensure compliance with industry regulations, safety standards, and company policies.

3. Performance Optimization

• Analyze supply chain and operational data to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Implement continuous improvement initiatives to enhance productivity, reduce costs, and improve lead times.
• Establish key performance indicators (KPIs) to measure and report on supply chain and operational performance.

4. Team Leadership

• Manage and mentor a team of 3-5 supply chain and operations staff.
• Foster a culture of accountability, collaboration, integrity and innovation within the department.
• Provide training and development opportunities to ensure team members are growing and equipped to meet business challenges.

Qualifications

Required

• Bachelor's degree in Supply Chain Management, Operations, Business Administration, or equivalent experience.
• Minimum of 5 years experience in supply chain, logistics, or operations management.
• Minimum of 2 years experience in a people management role.
• Strong knowledge of supply chain principles, procurement strategies, and inventory management.
• Proficiency in MS Office (Excel) and ERP type software.
• Excellent negotiation, problem-solving, and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Master's degree in a relevant field or professional certifications (e.g., APICS, CSCP, Six Sigma).
• Experience in the medical device or healthcare technology industry.
• Experience in international supply chain (i.e. customs, tariffs, etc.)
• Familiarity with regulatory compliance in the medical or manufacturing industries.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact in the healthcare industry.

HatchMed Corporation is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.