PMO Program Manager

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Company: UCare

Location: Minneapolis, MN 55407

Description:

ABOUT UCARE

UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.

WORKING AT UCARE

Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 15 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.

Position Description

As a Program Manager, you will be responsible to partner with the Program Owner(s) to successfully implement complex, cross-functional project(s) that support the organization's strategic plan, regulatory requirements, new product development, and/or operational initiatives. Success will be defined by the measures and objectives identified in the Program Charter. The Program Manager plans all aspects of the program, monitors, and reports on progress plus results.
  • Responsible for the successful planning, execution, and completion of a program in accordance with the policies, practices, and processes of the Project Management Office.
  • Build and manage highly engaged program work teams.
  • Manage program risks, issues, and identify program interdependencies. Share concerns cross functionally and take corrective actions as needed.
  • Communicate program status, decisions and barriers to program leadership and key stakeholders throughout the program and across portfolio as needed.
  • Partner with change leads, program owners, and sponsors to develop and incorporate change management practices into the program at inception through closure.
  • Ensure projects are delivered in a manner that confirms business, IT, members, and providers experience a smooth transition from project to production.
  • Manage, encourage, and develop program staff where direct and indirect influence situations exist.
  • Ensure program management tasks remain current throughout the program lifecycle.
  • Organize, motivate, and provide leadership to cross-functional work teams from all operating areas.
  • Build relationships at all levels of the organization to facilitate collaboration between departments to deliver desired program outcomes.
  • Prepare and manage program budget, forecasting, and staffing needs throughout the year.
  • Other projects and duties as assigned.


Education

Bachelor's degree; demonstrated work experience may be considered in lieu of degree.

Required Experience

Seven years demonstrated program and project management experience. Three years of experience leading large teams. Proficiency in the use of Microsoft Office applications. Understanding of project management concepts and methodologies.

Preferred Experience

PMI Certification and/or Agile SCRUM Master Certification. Practical experience in and/or knowledge of health care, managed care, government programs or health plans. Ability to understand the technical breakdown of data work including architecture, integration, ETL, Testing etc. Ability to understand database/data warehouse concepts, infrastructure, help with impediments. Ability to translate technical data terms to business language. Experience managing large project budgets and staffing requirements.

THE UCARE DIFFERENCE

The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

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