Billings & Collections Manager

Incisive. Inclusive. Invested. We're Axinn.

Experienced, tenacious, and always trial-ready, we are committed to understanding complex legal challenges that impact the future of our clients' businesses, globally.

Focusing on antitrust, intellectual property, and high-stakes litigation, our extensive teams in the U.S. possess deep knowledge and client-side experience across a range of sectors, including technology, healthcare, life sciences, and consumer products.

With a strong culture of diversity, equity, and inclusion, we build relationships with our clients and colleagues alike, helping communities and acting with purpose. Our client service, entrepreneurialism, and inquisitive nature sit at the heart of the firm, enabling us to prioritize client goals and achieve successful outcomes.

Under the general direction of the Sr. Manager of Billings & Collections, the Billing and Collections Manager is responsible for managing the Billing and Conflicts teams.

Responsibilities and Duties:

• Works closely with the Sr. Billing & Collections Manager on firm initiatives and ongoing projects
• Manages, mentors, and motivates staff in a Hybrid work environment
• Analyzes and implements policies and procedures as needed to adhere with Client billing guidelines and Attorney requests
• Ensures deadlines are met and that work is completed accurately and effectively
• Provides proper training on all billing, collections and conflicts functions as needed
• Organizes back-up support structure to ensure continuity of service in the event of employee absences
• Monitors workload distribution and identifies areas for improvement
• Oversees monthly billing and collections to meet firm goals
• Maintains firm records as they relate to Conflicts/Collections and Billing
• Posts cash on a daily basis
• Oversees the e-billing reports and works with Billing Coordinators to ensure that all reductions, rejections and appeals are being handled in a timely basis
• Communicates with Firm Management to report any issues that may result in delay of meeting billing and collections deadlines and goals
• Works on multiple projects as needed
• Works closely with internal and external clients to address inquiries as they arise
• Escalates issues to Sr. Billing & Collections Manager as needed
• Assists with firm system upgrades and initiatives
• Other duties as assigned

Education, Experience, and Skills Required:

• BA/BS degrees in business, accounting, or other related fields preferred, but not required.
• Experience in law firm billing, conflicts, and compliance related work required
• Demonstrated use and knowledge of Conflicts and Intake software solutions, including selection and implementation of new systems.
• Understanding of the billing process, billing systems, finance systems accounting principles, budgeting and forecasting in a law firm setting preferred.
• Excellent communication skills, both verbal and written.
• General knowledge of office equipment and tools.
• Strong Microsoft Office skills - Word, Excel, PowerPoint, Outlook and various document management tools.
• Ability to build rapport with attorneys and professional staff.
• Strong organizational skills with great attention to detail.
• The ability to work independently but within a team environment.

Benefits

At Axinn, we offer market competitive wages and generous benefit options to our valued employees. This includes, but is not limited to, the following:

• Competitive starting pay and annual discretionary bonus and raise eligibility
• Generous paid time off benefits (vacation, personal days, holidays, and sick leave)
• Firm paid short and long-term disability, plus life and accident insurance
• 401(k) Profit Sharing Plan and Cash Balance Retirement Plan with generous employer contributions (please ask for further details re: eligibility requirements)
• Comprehensive medical, dental, and vision insurance options
• Flexible spending and health savings accounts (medical plan dependent)
• Firm paid comprehensive Employee Assistance Program (EAP)
• Student loan refinancing discounts
• Fitness/Gym dues reimbursement program
• Hybrid remote work schedules are available for most employees (per current policy, in-office presence is required at least 3-days per week and fully remote roles are not available)

Position Details

This is a full-time, benefits eligible, exempt level position. Final rate of pay will be commensurate with the incumbent's experience, with a targeted hiring range of $100,000.00 - $125,000.00 annually (the upper range reserved for highly qualified applicants). This position is currently available in our CT office location only.

Axinn is an equal employment opportunity employer and is committed to creating an environment that draws upon the strength of the diversity of its workforce to achieve excellence in the Firm's field and beyond