JB058460 - Senior Business Analyst (74899

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The NC Department of Health and Human Services (DHHS) is seeking a senior Business Analyst to support the business process and requirements analysis and implementation of a statewide IT project for North Carolina State Laboratory of Public Health (NC SLPH).

DESCRIPTION OF WORK:

The NC SLPH is seeking to procure, validate, and implement an upgraded version of the existing Laboratory Information Management System (LIMS) that provides reliable, accurate, and timely reporting of data generated and stored (consistent with retention policies) in the NCSLPH Clinical and Environmental Programs and requires the services of a senior Business Analyst role to work with the business and other stakeholders to support the business process analysis.

This senior Business Analyst role will work with multiple internal and external stakeholders to capture requirements, business process workflows and develop other BA artifacts using North Carolina Department of Information Technology Business Analysis Team tools and templates. The DHHS' preference is to use the agile methodology for the project.

Preferred Qualifications:

• Experience with Laboratory Information Management Systems (LIMS) or other related health systems.
• Familiarity with agile methodologies and tools such as Scrum and Kanban.

Knowledge, Skills, and Abilities:

• Proven experience in documenting functional requirements and technical specifications for both new and existing applications.
• Strong writing, communication, and presentation skills.
• Ability to collaborate effectively and build relationships with team members, clients, and stakeholders.
• Results-oriented with excellent negotiation, communication, and problem-solving skills.
• Ability to work independently and make sound business judgments while adapting to diverse communication styles.
• Ability to manage multiple workstreams and deliver on aggressive timelines.
• Understanding of Software Development Life Cycle (SDLC) concepts and processes.
• Knowledge of IT Service Management best practices and principles.
• Proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint, Visio) and Microsoft Project.
• Extensive understanding of SharePoint end-user experience, sites, libraries, lists, and groups.
• Experience with Lab Information Management Systems (LIMS) or other health information systems is a plus.
• Familiarity with agile methodology, including tools and frameworks such as Scrum and Kanban.

RESPONSIBILITIES
Develop a strong understanding of the functions, uses and requirements for the Lab Information Management System (LIMS)
Identifying and documenting current and future state process workflows
Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes
Additional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams
Assisting in performing functional and integrated testing
Preparing and maintaining project documentation and artifacts including analysis, reports and user documentation
Working with project manager, developers, and end-users to ensure LIMS designs meet business requirements
Providing UAT support, including developing test scenarios and cases using DHHS methodology
Supporting required system go-live activities
Documenting gap analysis
Track delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RACI
Attending PMO meetings

Employee will perform other related work as required

May require traveling in the local Raleigh area to attend meetings