Grand Rapids- Construction IT Manager
Apply NowCompany: Owen Ames Kimball
Location: Grand Rapids, MI 49504
Description:
At Owen-Ames-Kimball Co. (O-A-K), has been shaping communities and building lasting partnerships
since 1891. As a 100% employee-owned company, we take pride in every project, treating it with the
care and precision it deserves. Specializing in construction management, general contracting, and
design-build services, we deliver customized solutions that make construction straightforward and
stress-free. With a legacy of craftsmanship and innovation, our team transforms visions into landmarks
that inspire and endure. At O-A-K, we believe our people are our greatest asset, and their dedication
drives our success in every community we serve.
Job Summary:
The IT Manager is a highly organized and personable team member who will streamline and oversee all
O-A-K technology infrastructure across all divisions. This individual will manage licenses, software, and
technology support while acting as the key liaison with third-party IT business partners. The IT Manager
will ensure all team members have the tools and support needed to achieve operational excellence.
Responsibilities:
Seve as the central point of contact for all technology-related issues and projects.
Organize and facilitate technology support across all divisions to ensure operational efficiency.
Analyze departmental needs, identify vulnerabilities, and implement solutions to boost productivity,
efficiency, and accuracy.
Analyze departmental needs, identify vulnerabilities, and implement solutions to boost productivity,
efficiency, and accuracy.
Manage and maintain software platforms, tools, and equipment for seamless functionality.
Provide training and onboarding for employees on software and hardware, troubleshoot issues, and
deliver technical support as needed.
Act as the primary relationship manager with technology vendors, ensuring service expectations are
met and overseeing daily IT operations.
Develop and maintain a well-organized technological infrastructure across multiple locations.
Ensure network components work together seamlessly to meet business needs and utilize their full
capabilities.
Stay informed about new features and competitor solutions to maintain a competitive edge.
Analyze processes, technologies, and vendors to identify and implement continuous improvements.
Prepare cost-benefit analysis for necessary upgrades and monitor vendor performance to ensure
optimal service and value.
Develop and execute disaster recovery plans and maintain data backups to ensure business
continuity.
Lead and manage business critical IT projects and system administration tasks.
Research and evaluate emerging technologies, hardware, and software to improve IT solutions.
Track and maintain accurate hardware and software inventory records.
All other duties as assigned.
The O-A-K Way:
Exhibit a strong sense of personal responsibility and consistently choose what's right.
Approach challenges with a can-do attitude, focusing on solutions and exceeding expectations.
Foster meaningful relationships through collaboration, inclusivity, and genuine respect for others.
Celebrate achievements - both personal and professional - with enthusiasm and a sense of shared
community.
Take initiative and pride in their work, valuing trust and empowerment as opportunity to excel and
contribute meaningfully.
Required Skills/Abilities:
Comprehensive understanding of IT infrastructure, network architecture, software systems, and
hardware functionality.
Strong analytical and problem-solving skills to assess departmental needs, identify areas for
improvement, and make confident, sound business decisions.
Effective organizational skills with the ability to manage multiple priorities and adapt to evolving
business needs.
Excellent communication and interpersonal skills, with a personable, outgoing, and customer-focused
approach to training employees and resolving technology issues.
Experience in vendor management, including cost-benefit analysis, contract negotiation, and
ensuring optimal service and value.
Team-oriented leader with the ability to build and maintain effective cross-functional partnerships.
Familiarity with training and onboarding employees in technology systems to ensure successful
adoption and usage.
Education and Experience
5-10+ years of experience in IT Management.
Experience working in companies with 50+ employees.
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent
work experience).
Relevant certifications (CompTIA, ITIL, Cisco, or Microsoft) are a plus.
since 1891. As a 100% employee-owned company, we take pride in every project, treating it with the
care and precision it deserves. Specializing in construction management, general contracting, and
design-build services, we deliver customized solutions that make construction straightforward and
stress-free. With a legacy of craftsmanship and innovation, our team transforms visions into landmarks
that inspire and endure. At O-A-K, we believe our people are our greatest asset, and their dedication
drives our success in every community we serve.
Job Summary:
The IT Manager is a highly organized and personable team member who will streamline and oversee all
O-A-K technology infrastructure across all divisions. This individual will manage licenses, software, and
technology support while acting as the key liaison with third-party IT business partners. The IT Manager
will ensure all team members have the tools and support needed to achieve operational excellence.
Responsibilities:
Seve as the central point of contact for all technology-related issues and projects.
Organize and facilitate technology support across all divisions to ensure operational efficiency.
Analyze departmental needs, identify vulnerabilities, and implement solutions to boost productivity,
efficiency, and accuracy.
Analyze departmental needs, identify vulnerabilities, and implement solutions to boost productivity,
efficiency, and accuracy.
Manage and maintain software platforms, tools, and equipment for seamless functionality.
Provide training and onboarding for employees on software and hardware, troubleshoot issues, and
deliver technical support as needed.
Act as the primary relationship manager with technology vendors, ensuring service expectations are
met and overseeing daily IT operations.
Develop and maintain a well-organized technological infrastructure across multiple locations.
Ensure network components work together seamlessly to meet business needs and utilize their full
capabilities.
Stay informed about new features and competitor solutions to maintain a competitive edge.
Analyze processes, technologies, and vendors to identify and implement continuous improvements.
Prepare cost-benefit analysis for necessary upgrades and monitor vendor performance to ensure
optimal service and value.
Develop and execute disaster recovery plans and maintain data backups to ensure business
continuity.
Lead and manage business critical IT projects and system administration tasks.
Research and evaluate emerging technologies, hardware, and software to improve IT solutions.
Track and maintain accurate hardware and software inventory records.
All other duties as assigned.
The O-A-K Way:
Exhibit a strong sense of personal responsibility and consistently choose what's right.
Approach challenges with a can-do attitude, focusing on solutions and exceeding expectations.
Foster meaningful relationships through collaboration, inclusivity, and genuine respect for others.
Celebrate achievements - both personal and professional - with enthusiasm and a sense of shared
community.
Take initiative and pride in their work, valuing trust and empowerment as opportunity to excel and
contribute meaningfully.
Required Skills/Abilities:
Comprehensive understanding of IT infrastructure, network architecture, software systems, and
hardware functionality.
Strong analytical and problem-solving skills to assess departmental needs, identify areas for
improvement, and make confident, sound business decisions.
Effective organizational skills with the ability to manage multiple priorities and adapt to evolving
business needs.
Excellent communication and interpersonal skills, with a personable, outgoing, and customer-focused
approach to training employees and resolving technology issues.
Experience in vendor management, including cost-benefit analysis, contract negotiation, and
ensuring optimal service and value.
Team-oriented leader with the ability to build and maintain effective cross-functional partnerships.
Familiarity with training and onboarding employees in technology systems to ensure successful
adoption and usage.
Education and Experience
5-10+ years of experience in IT Management.
Experience working in companies with 50+ employees.
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent
work experience).
Relevant certifications (CompTIA, ITIL, Cisco, or Microsoft) are a plus.