Senior Delivery Manager

We are seeking a highly experienced and results-oriented Senior Delivery Manager to oversee and lead development projects executed by our Eastern Europe offshore teams. This role demands a data-driven approach to decision-making, strong client engagement skills, and the ability to manage project deadlines effectively. The role includes atleast once a month travel to client sites in the USA to strengthen relationships and ensure alignment with business objectives.
Key Responsibilities

Team Leadership and Coordination:

• Manage and lead offshore development teams located in Eastern Europe, fostering a culture of collaboration, excellence, and accountability.
• Act as the primary bridge between onshore stakeholders and offshore teams to ensure seamless communication.

Delivery Management:

• Oversee the successful delivery of multiple concurrent projects, ensuring timelines, budgets, and quality standards are met.
• Define and track key performance indicators (KPIs) to measure and ensure delivery success.
• Apply a data-driven approach to monitor project performance and optimize team output.

Project Planning and Execution:

• Collaborate with product managers and stakeholders to create and prioritize project roadmaps.
• Proactively manage risks and implement contingency plans to meet project deadlines and objectives.

Client Engagement and Communication:

• Build and maintain strong relationships with clients, acting as the primary point of contact for project updates and deliverables.
• Regularly update stakeholders on project progress, risks, and mitigation strategies.
• Travel periodically to client sites in the USA for meetings, relationship building, and alignment on project goals.

Technical Oversight:

• Provide strategic guidance to development teams on architecture, design, and best practices.
• Drive the adoption of modern technologies, tools, and processes to improve efficiency and delivery outcomes.

Process Improvement:

• Implement and optimize agile methodologies tailored to distributed team dynamics.
• Identify and resolve bottlenecks in communication, development, and delivery.

Required Qualifications

• Experience: 12+ years in Software Development with at least 5+ years managing offshore development teams, preferably in Eastern Europe.
• Delivery and Leadership Skills:
• Proven track record of delivering projects on time and within budget.
• Strong experience in managing deadlines and ensuring project success under tight schedules.
• Ability to manage and optimize cross-functional team performance through data-driven insights.
• Technical Background:
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Experience with modern tech stacks and cloud-based solutions.
• Ability to provide architectural and technical leadership when required.
• Client-Facing Skills:
• Exceptional communication, negotiation, and relationship management skills.
• Experience working directly with clients, including presenting updates, managing expectations, and resolving escalations.

Preferred Qualifications

• Experience working with Eastern European developers and a strong understanding of their working culture and strengths.
• Familiarity with project management tools (e.g., Jira, Trello, Confluence).
• A technical or managerial certification (e.g., PMP, Scrum Master, SAFe Agile).
• Prior experience in roles requiring international travel and cross-cultural collaboration.